Today, while working at Dairy Queen, a customer asked me what was so special about our ice cream cakes, and how they're different from regular cakes. I chuckled, and told her it's because they're made from ice cream. She threw a fit, which resulted in me being written up and sent home early. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a woman came into my work and yelled at me because no one told her the cake she had bought the week before was made of ice cream. She'd hidden it in the cupboard and it melted. I work at Dairy Queen. FML
Today, at work, a customer cried because the cake I made her was not "exactly" the same as the display. I'm the one who made the display and it was the same but the display cake had faded a bit, since it had been there for a month. I'd mentioned this to the customer when she placed the order. FML
Today, while picking up a birthday cake, I was screamed at by an upset woman for getting special attention from the bakers, and that I was nothing more than an attention-hogging slut. The bakers are my co-workers and I was picking my cake up on my day off. FML
Today, I was called stupid by a customer, after I supposedly got his order wrong. He then threw his ice cream cone on the floor, tracked it around the store, and left. While I was cleaning it up, he came back and tripped me right into the mop water, spilling it everywhere. FML
Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Today, I bought a large ice cream cake. No, there's no occasion, but I did ask the cashier to write "Happy Birthday" on it, just so she wouldn't know I was going to eat it all myself. FML
Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML
Today, a coworker left a chocolate cake on the "free food" table in the office. I had a slice. She's just called to ask if she left her grandmother's birthday cake at work. She made it from scratch. Now I'm baking a new cake in the office kitchen. FML
Today, I decided to get a Blizzard from Dairy Queen. As bent down to put my pen away, my Blizzard somehow defied the laws of gravity and fell on me. FML
Today, at work, I gave ice cream to a kid and apple pie to his dad. The kid decided to grab a literal handful of the dad’s pie which was steaming hot. Cue the kid screaming and the dad yelling at me for not telling his kid that the dessert, that WASN'T HIS, was hot and he shouldn’t touch it. FML
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Top comments
stevenN659 24
who doesnt know what an icecream cake is? I mean, the explination is in the name yeah?
Daonna 9
I guess she likes to scream for ice cream.
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Comments (117)
MissMaeIStay 18
Wow. That's cold... XD
schwaka 17
I hope your management grows a backbone! I could see them making it look like you got in trouble, but actually send you home? That's crazy lol.
mysweetinsanity 3
Yeah she should've known, but she didn't. It's not nice to make a customer feel stupid...even if they're reeeaaallly stupid.
Coeliacchic93 21
OP go to notalwaysright.com to make you feel better!
Paksenarrion 24
I work in a Deli so I understand all the stupid questions customers ask. Kid you not, someone asked us if our chicken lunch meat tasted like chicken. Questions like these want to be answered with a smart ass remark but alas our tongues must be held :x
funsize1752 7
While the customers question was stupid, dealing with that kind of thing kind of goes with the territory. If you are going to work in retail you have to be polite, it's part of your job.
buddy_J 16
One of the main reasons I don't want to work in customer service. The customer is NOT always right.
Witchylady 18
That was cool!!!!! Good on you were telling her like it is. Stupid customers. They are not always right. In fact most of the time they are wrong and your boss should have made you employee of the month cause that was funny. Well it looks like the icecream shop just opened up a new career pathway for you as a comedian.
jd2013 5
When I was in retailing, a chuckle, smile or smirk under those circumstances would have been seen as belittling the customer. I'd have got my pay docked for that - or worse. You should have remained absolutely deadpan, explained layer by layer what the cake was made of and then had a good laugh in the staff room in your tea break. Sent home early, hopefully lesson learned.
123edud 6
I work at harbor freight and got bitched out by a customer for not having a spare part for a compressor. We don't even carry any spare parts.