For all the people who think this is strange you have to understand hes been a regular at my store for 2 years. Its not like it was some random person. Hes so depressed and angry every time, so when I finally saw him for once not looking upset and like he wanted a hug I went for it. Silly mistake on my part but what can I say I always hope for the best in people. He came back today and apologized. See a friendly hug goes a long way. So you negative people need a hug.