Today, my boss at my new call center job said he'd gotten complaints about me. Apparently I sound "too black" and it's "upsetting" some of our customers. I don't know what that even means, but my boss said I need to "tone it down or we're gonna have some problems". FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, my coworker and I were swamped with coffee orders. I told him I would "take care of the blacks", and a customer who only heard that sentence screamed at me for several minutes about racism. FML
Today, my boss called me into his office and bitched me out for a good half hour for my attitude to our customers. Apparently I always look pissed off and sound sarcastic. That's just my face at rest. FML
Today, our desks were rearranged. I was seated next to a coworker who spends the entire day on the phone, chatting loudly with his relatives in another country while he works. I complained that it was distracting. Management won't do anything about it and warned me that "my complaints reek of racism." FML
Today, I received a two-page letter/rant from my boss notifying me of my imminent dismissal, based on issues such as me "speaking in a suppressed voice." FML
Today, my boss yelled at me, telling me that I can't answer the phone anymore. Not because I do a bad job, but because a co-worker whined about it being her job. People call her and complain about how rude she is and then ask to talk to me. FML
Today, the guy in the cubicle across from me complained about me to our boss. Apparently, his relatives heard me typing something on his daily 8+ hour call to them, and now don't believe he has his own office. My boss took his side and asked me to type quieter. FML
Today, my boss told me that people from work have been complaining about me. Apparently, I'm not doing part of their jobs for them, and the other manager sometimes does. FML
Today, I overheard my boss and a co-worker talking about me. Apparently when I speak, I slur my words so badly that it sounds like I'm speaking in tongues. According to my boss, "he could be possessed by a demon right now, and we'd never even notice." FML
Today, at my new job at a funeral home, my boss threatened to fire me if I didn't "lighten the hell up" while dealing with our grieving clients. FML
Today, I overheard the guy who hired me talking to one of my managers in hushed tones about me. I'm pretty sure he's going to send me an email soon, saying that my job "probably isn't the right fit" for me, which is part of what I overheard. FML
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Top comments
Sora_McKain 36
That's a bit racist in the first place. And you can't help the way you sound. Your boss is a douche.
Ltsdragons 19
Talk about a weird comment and it wasn't all too kind. You can't control how you sound. Your boss should definitely know that
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Comments (168)
Psycho_Babydoll 26
A lot of black people have a certain distinctive tone to their voice (I have no idea how to describe it, but I can hear it clearly in my head as I try to imagine it). I'm in no way trying to be offensive, and I apologize if anything said here causes offense, but it's true. Very often you can tell somebody is black because of their tone/accent (not always of course). Or at least, I can. And I should stress that this is NOT a bad thing or me trying to say all black people sound the same, because they don't, but there is definitely something something about the voice of a person of color that can sound distinctive. HOWEVER, I don't understand how this would be a problem or how someone could sound 'too black'. Unless it's a very thick foreign accent that's not very comprehensible over the phone, in which case they sound foreign, not 'black'. I'm seriously trying to wrap my head around what the heck these customers meant because I trust that OP has the sense to be professional and articulate considering they work in a call centre (so any stereotypical racial phrases that OP may or may not use in their day to day life would not crop up anyway). So just... multiple people get connected to a black person on the phone and are so upset by it they have to make a complaint? Like that is their actual complaint, they're just butthurt that OP didn't sound white enough for them? Aye, white people... :( This comment wasn't meant to be a rambling novel, but just. Eh. This irked me.
unkhammun 5
damn bro, where do you work? customer service for the Klu Klux Klan headquarters in Savannah?
smarkatch 2
Sounds like you have a pretty solid EEOC complaint.
i_needa_username 17
That is so racist and mean!!! ))):
captainsmegma 12
It means you got sole baby.
TypoFairy 20
The word you're looking for is spelled S. O. U. L. I highly doubt anyone has the bottom of a shoe deep inside of them. Unless they pissed off Red Foreman.
kristen5286 12
lmao, that's ridiculous.
12characters 10
Hahahahahahahahahahahaa. Omg. Im dying!!!! Hahahahahahahahahahahahaha. This. This is funny
WarriorOmen 25
What the actual **** is 'too black'? Your boss and those customers need a crowbar to pull their heads out of their asses.
ordon 14
There's no such thing as sounding black. Your boss is being racist and that should be reported.
angelofsaturn 23
if i had a nickel for every time i got called a white bitch on the phone(and this is over goddamned pizza mind you) then i'd be worth several million. this was at least once a shift for nearly 10 years. so not all black people have an instantly recognizable tone. that being said the complaints about being racist died a pretty quick death when the irate customers came into the store asking for me. lol
Sathane 21
A nickel once a day for 10 years is well under $200. I hope your speaking skills are much much better than your math skills.
swimgood 16
She said every time not every day.
angelofsaturn 23
#78 I know i wouldn't actually have millions of dollars but it was mighty damn irritating to be called a racist every ******* shift just because you didn't like the fact you couldn't get a delivery. -_- at least the AM knew they were full of shit.