Work: Today, at work, we had an extremely rude customer who started...

By Anonymous - 07/03/2012 06:46 - United States

Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML

I agree, your life sucks 29 900

You deserved it 2 474

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Same thing different taste

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 521

You deserved it 2 729

Let it out

By MrTandy - 16/09/2011 02:38 - United States

Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML

I agree, your life sucks 31 649

You deserved it 3 707

By Anonymous - 25/04/2013 19:37 - United States - Norcross

Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML

I agree, your life sucks 49 624

You deserved it 2 911

By Anonymous - 31/03/2018 15:00

Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML

I agree, your life sucks 5 011

You deserved it 244

By DarkSerebii - 05/06/2014 15:16 - United States

Today, a customer at work said his table was dirty. I asked which one he was sitting at so I could clean it for him. For some bizarre reason he got pissed and called my manager over. He ended up reporting us to corporate, and my manager got written up. He's blaming me for everything. FML

I agree, your life sucks 45 837

You deserved it 3 649

By Username - 28/02/2011 16:26

Today, my assistant manager was arguing with a customer. I interjected letting the customer know that "we want everything to be copacetic." After the customer left, I received a write up for using "big words." FML

I agree, your life sucks 29 891

You deserved it 5 401

Customer relationships

By UnemployedGirl - 02/07/2021 19:59

Today, I assisted a customer at work. She was asking me all sorts of stupid questions and acting like an entitled, spoiled brat. When she left, since I had a mask on, I meant to mouth, "Stupid bitch" but I blurted it out loud. Everyone heard. I was fired. FML

I agree, your life sucks 313

You deserved it 1 552

By Almost Fired - 15/08/2019 12:00

Today, I got written up for insulting a customer last week, who then rang up to complain about my bad attitude. I was on vacation all last week. My boss doesn't believe me. FML

I agree, your life sucks 1 944

You deserved it 135

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 985

You deserved it 4 022

By tired of my job - 29/10/2015 08:33 - Canada - Surrey

Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML

I agree, your life sucks 24 096

You deserved it 1 382

Sinamoi 18

Wednesday 7 March 2012 11:47

No good deed goes unpunished.

perdix 29

Wednesday 7 March 2012 12:04

That's why I always carry a little notepad and a pen when I go to a store, look around furtively and mumble into my lapel. They think I'm a secret shopper and treat me like a king.

Comments

kerrybrent 1

Wednesday 7 March 2012 13:49

Must be Home Depot

xxrinabby 3

Wednesday 7 March 2012 13:55

Secret Shoppers are stupid. More than once they completely lied about me when I was at my old job. And another time a customer told my boss I was sitting down on my phone when she came in. I may have been sitting down but that was because I worked seven hours with no break and my feet were killing me, and I was never on my phone.

b0ngs 7

Wednesday 7 March 2012 14:07

This sounds fake...

desireev 17

Wednesday 7 March 2012 14:24

There are some secret shoppers who are, most certaintly, crooked. But most of them do their job correctly. I've only ever seen 3 of them. I got good reports and 2 of them got me a pay raise. Moral of the story, if you're doing your job correctly, then you have nothing to worry about. And if you come in contact with a crooked secret shopper, there ARE ways to fight it! Just always do your best! :)

pattipan 7

Wednesday 7 March 2012 14:52

When I worked in retail we always knew who the secret shoppers were and word spread through the store like wildfire. The problem with this was that we all had to stop and kiss that person's ass so that we wouldn't get written up, so we'd be in the middle of a huge sale with a line a mile long and one sales person was tied up giving the SS a guided tour of the department while we were down a person on the register. Every time an SS came into the store, we lost money because someone always had to drop actual work to deal with a pretend shopper's fake sale, while the real customers went unattended to or had to wait so long in line that they put their items down and left in disgust. The worst part was, the secret shoppers would get their asses kissed all day by everyone and still lie and say someone was rude because they thought they had to rip someone to prove they were doing their job.

southerngirl05 3

Wednesday 7 March 2012 14:59

Sounds like something the autozone company would do im sorry dude that sucks!!!

MrPacMan36 4

Wednesday 7 March 2012 15:25

do you happen to work at a Circle K? I know we have these new people called mystery shoppers and we're suppose to get on a register if lines are too long. Also just have them review the video of your coworkers altercations.