Miscellaneous: Today, after trying for several days to change some details on...

By Anonymous - 14/01/2014 21:09 - United States

Today, after trying for several days to change some details on the social security website, I got fed up and called them. I waited nearly two hours on hold, and when I finally got through, the guy on the other end just told me to reboot my computer and try again, then hung up on me. FML

I agree, your life sucks 47 152

You deserved it 4 374

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Same thing different taste

By stuff - 16/08/2009 04:36 - United States

Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML

I agree, your life sucks 43 665

You deserved it 6 315

Not so tech savvy

By holliefall - 02/06/2009 08:42 - United States

Today, I called Tech Support because the computer program wouldn't let me open files for my online classes. After an hour, and being walked through the downloading process multiple times. There was a pause and he said, "You're a fucking idiot." and hung up. It still won't work. FML

I agree, your life sucks 51 544

You deserved it 22 750

Crisis

By Anonymous - 07/07/2023 18:02 - Canada - St. Catharines

Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML

I agree, your life sucks 832

You deserved it 118

By Beva - 17/01/2013 05:03 - Sweden - Falk?ping

Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML

I agree, your life sucks 33 070

You deserved it 2 398

By Colin - 24/12/2008 05:56 - France

Today, I phoned up my bank's customer service department. I waited eleven minutes on hold with the lovely music, and when a woman finally picked up, I ran out of phone credit. FML

I agree, your life sucks 25 368

You deserved it 3 029

Waste of a phone call

By amIworthIt? - 30/06/2021 22:01 - United States - Ashburn

Today, I called the suicide hotline after two months of recurring thoughts. I got put on hold by their machine, then was on call with someone who barely spoke English, got transferred to another building, so I was put on hold again, and finally got hung up on. I was already feeling pretty worthless, so thanks guys. FML

I agree, your life sucks 1 344

You deserved it 99

Maddening

By Anonymous - 26/03/2024 01:00 - United States - Warren

Today, and for the umpteenth time, my cellphone customer service told me that I have to talk to the FCC due to a screwup on both sides in my cellphone plan. The thing is, I can't get around their stupid automated system, 0 is disabled and I don't want to brute force the 20 other numbers to find a living, breathing human. FML

I agree, your life sucks 382

You deserved it 92

By Anonymous - 25/08/2018 20:30

Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML

I agree, your life sucks 2 675

You deserved it 155

By unfriendlyskies - 02/04/2012 23:40 - United States - Central Falls

Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML

I agree, your life sucks 22 289

You deserved it 2 105

Talk to me

By Anonymous - 16/04/2024 10:00 - United States - Bowling Green

Today, I called the suicide hotline, only to get lectured by a very condescending man. I hung up and called back, only for the other line to pick up and hang up on me immediately. FML

I agree, your life sucks 477

You deserved it 86

Kyuzomi 12

Wednesday 15 January 2014 2:10

Thats the first thing people tell you when something is wrong with technology. "Have you tried turning it on or off?"

Bulldozer36 21

Wednesday 15 January 2014 2:12

Ahh, gotta love the well oiled machine that is the US government.

Comments

blancoing 14

Wednesday 15 January 2014 2:23

isn't tech support magical

buckeyed 20

Wednesday 15 January 2014 2:23

Fed up with the fed...eral government. I don't know. But clearly we need some better tech support with the government...though, it does explain a lot.

leary96 15

Wednesday 15 January 2014 4:34

She brings up a valid point. Does anyone remember the shit show that was the launch of the Obama care website.

Trin_Tran 26

Wednesday 15 January 2014 2:29

If it gets worse try googling it to see if anything helpful comes up .

catsie_fml 14

Wednesday 15 January 2014 2:35

People are rude these days...sorry you wasted your time :(

smokecloud_ 37

Wednesday 15 January 2014 6:37

They are and it sucks. :( I've been in food/customer service for 11 years and ALWAYS try to be polite and it frustrates me when those people are rude. I know your job sucks and you deal with assholes everyday, but is it so hard to be nice to us pleasant ones?

Schiffy 18

Wednesday 15 January 2014 2:49

"Yes, I'm having trouble with your website." "Did you try turning it off and back on again?"

wvcheesehead 13

Wednesday 15 January 2014 7:07

I was thinking maybe it was Roy on the phone..

spiritfang11237 16

Thursday 16 January 2014 6:06

..."so you want me to turn off your website and turn it back on again? ok. let's see if that works." suddenly some hacker shuts down the website and later restarts it with a few modifications stating, "Fixed?" all over the website.