Don't let him get a rise out of you, OP.

Best of luck OP!!

sometimes customers require hands on attention instead of just paying them lip service

I'll bet you're an expert at beating them into submission. You have them submit all over your face like an absolute champ.

Sometimes clients need special handling in specific ways. Sometimes you have to directly ask them what they want before they will be pleased instead of pandering around and being all explanative.

I bet it was hard to come back from that.

Smooth...really smooth

I'm sure what you do on your own time doesn't matter to your boss

So long sucker

You came too soon... That's why, think and then speak. Fortunately for you, it wasn't that bad. At least you did not finish that sentence with "that's why I get along fabulously with you."