It's the hotel's fault considering the couple pre-paid for their room.

Actually, maybe I'm wrong. The couple could've been too late to check-in so they lost their reservation. In that case the OP deserves it, the wording of this FML doesn't make it clear; for me anyway.

Not if the couple made the reservation for the wrong day...

I blame satan

I was wondering the same thing...

I would want to say that it's the couples fault. But not enough information was given. If you pre-pay for something, does it not usually tell you the day(s) of service on the receipt? I could be wrong, but that's what I did when I pre-paid for a motel whilst at Canada

I don't see how the couples would have any fault in this. They reserved a hotel room, they arrived, said room was taken when it shouldn't have, and the couples got ripped off their money.

Could be the hotel's fault. I once set up an appointment for 2:30. The receptionist even wrote down 2:30 on the appointment reminder card, but put 2:00 in the system. So I was late for the appointment.

35 oh my bad, I guess I read the FML wrong.

Hey I have nothing to do with this!

Wow, the dislike trolls are up late tonight.

No it's not, you're an idiot.

No that's when you sit there and you demand to speak to someone in charge and get your money back if it was the hotels fuck up.

Pretty sure OP isn't up to waste more money on a call. I wouldn't at least, since people are supposed to learn from mistakes like this one.

#3 ...I was going to say something about your comment...but this is a time when it's not worth it..

Ugh. I misread the FML, please disregard my stupidity. I think this will only be my third time getting buried. :(

Relax you made a simple mistake, it's all good.

I'll thumb you up so you're down to -13 at least, if if helps any.

Yeah, I remember once when I got my dates mixed, I ended up taking the wrong girl home...

Fancy AND cheap...piece of cake

Why? People rarely need to be reminded of their hotel reservation. Besides you usually don't give your phone number when you book a hotel room. If you book a room and don't show you have to pay. Plain and simple. Even of it wasn't nonref.

*deleted*

I once made the same mistake as OP, but then the hotel called me because they had noticed the mistake and simply changed the date so we had a room for the next day. I think every hotel should do that, you don't mistreat a paying customer.

Maybe the customer shouldn't be an idiot then... I missed a flight two years ago and guess what, I had to pay extra to get it changed to the next day. Why? Because I made a dumb mistake and those were the consequences. If you can't keep your dates for flights or hotels straight, then you better be prepared to pay for it.

Not the hotel's responsibility to call, assuming they even have the guest's phone number.