89
By xxteenhearts - / Friday 29 May 2009 00:13 / United States
Add a comment
You must be logged in to be able to post comments!
Create my account Sign in
Top comments
By  muhoo

This happened to me too. I called and reported it stolen immediately, but Verizon still billed me anyway. I had automatic billing so they billed my credit card. I called my credit card company and had them reverse the charge. Then I cancelled the credit card. Verizon sucks, they are still sending me annoying lawyer letters demanding that I pay them the $500 for calls to El Salvador. Hah. I will never pay.

Comments
Reply

I went on a cruise that left out of Puerto Rico. the room attendent stole my phone and placed calls from Puerto Rico to her country (Dominican Republic I think). Not only did I have to pay long distance charges, but roaming charges as well

Ugh that sucks. But isn't there a way that you can completely cancel your service if you lose it or it gets stolen? Look on the brightside, someone was thoroughly enjoying your cellphone.

They called you that night? Couldn't you have explained that it'd been stolen? I know my service shuts off your phone if you report it stolen, and I think all calls made that day become void. I'm not too sure. I'd go in to whoever your provider is and try to explain the situation. I'm sorry if you really do have to pay that much. I wonder who was calling El Salvador.

Do you usually make phone calls to El Salvador? If not, then it should be pretty obvious that you phone was stolen. I hope your phone company is willing to work with you. Gook luck, and I'm sorry. That really sucks XP.

By  muhoo

This happened to me too. I called and reported it stolen immediately, but Verizon still billed me anyway. I had automatic billing so they billed my credit card. I called my credit card company and had them reverse the charge. Then I cancelled the credit card. Verizon sucks, they are still sending me annoying lawyer letters demanding that I pay them the $500 for calls to El Salvador. Hah. I will never pay.

Reply

Oh, man, I had a similar problem. Verizon is the best network I've ever had for cell phone service but the worst network I've ever had for customer service. My dad put my name on his cell phone contract as a family member, a minor, and when he died they sent me his outstanding bill. Unless I become a nameless extension on someone else's contract, I can never activate a new cellular connection on my now-"wi-fi only" mobile.

Loading data…