Today, I got yelled, screamed, and cursed at by a customer until I was reduced to tears. This was all because I double-checked to make sure she wanted large fries. FML
Collection
Wild Nights Out
Last call, bad decisions and 3 a.m. texts you'll regret until noon. Cheers.
Today, when making a delivery for the restaurant I work for, a customer shoved and yelled at me because she didn't get any fries with her order. She didn't order any, which isn't unusual, considering we're a Chinese takeaway and don't even sell them. FML
Today, my mom was "that" customer at the local drive-thru. She slipped into attention whore mode and bitched the guy out for not giving us extra fries. He said she didn't ask for any, which was true. Instead of apologizing, she swore at him and floored the gas, sending our drinks spilling all over me. FML
Today, I found a curly hair in my fries at a restaurant. It was disgusting, so I screamed at my waiter. To my surprise, they kicked me out of the restaurant for, "making a scene". They wouldn’t even replace my fries. When did the customer stop being right? FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, while working at McDonald's, a woman returned to the drive thru because her fries weren't hot enough. She was so angry about coming back that she threw her cold fries at me through the window and told me to "choke on them." FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, a customer yelled at me because I wouldn’t sell her a boneless chicken bucket with extra fries, beans, coleslaw and Pepsi. I work at Subway. FML
Today, a drive-thru customer ordered a deal that includes fries and a drink with the sandwich. When I gave it to her, she screamed at me because she "didn't order fries." When I brought up that the deal includes them, she told me I should have "figured it out," called me a "fugly fat slob," and sped off. FML
Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML
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Top comments
Airplane7721 7
fast food is the worst when it comes to customers
CallMeWindSock 24
Give her a small fries and see how mad she gets then
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Comments (114)
lilevilsmurf 4
Aw don't feel bad! I have made a habit after my years of customer service to double-check before ringing someone up and sometimes people are like, "yes I just said that," but so often if you don't double check they'll claim they said something else. I'm so sorry she made you cry but you were doing your job well! I wish everyone had to work in customer service at some point so they'd realize what asses they are.
150493x 29
I feel your pain. Working with customers can be so difficult. I got moaned at over the price of an orange. Apparently we make up prices too...
FMLreaderLeL 6
All i cam say is sorry and hope u feel better and tht customer was banned
hales90 13
I worked in fast food for 5 years. Some customers are ridiculous and just need someone to yell at.
JasonTodd55 15
Im sorry to hear that OP hope you feel better
jajajanie 13
People are atrocious these days. I strongly believe that everybody should be required 6 months of fast food service/service industry experience when they turn the minimum working age. That way they would earn a little respect for others. Im sorry to hear this, but dont let that bring you down. Just think... better to be you. You dealt with them a brief moment but they have to deal with themselves for the rest of their lives.
CanadianBaconEH 14
So...did she want the large fries?
Charles900 16
That's why fast food jobs are horrible. Customers can treat you like shit and you can't do anything about it.