Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML
Today, I phoned up my bank's customer service department. I waited eleven minutes on hold with the lovely music, and when a woman finally picked up, I ran out of phone credit. FML
Today, I discovered that my work's new phone system automatically takes people off hold the very second you pick up the phone. I discovered this after picking up the phone and complaining to my workmates about the annoying customer I had on the line for a full minute, all while he listened. FML
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, after months of job searching, I finally got a call for an interview. Right in the middle of the call, my phone hung up so the music app could open. I tried calling them back and got no response. FML
Today, I was on the phone to a guy I really like from work. We'd been talking for about 2 minutes, when he said he was getting another call, and put me on hold. I was so excited to be on the phone with him, it took me a whole 15 minutes to realise he had actually just hung up on me. FML
Today, I decided to try and call into a local radio station to try and win concert tickets for one of my favorite bands. I called in and was actually the winning number. When asked my name I answered quickly, but all I heard was "Hello? Hello?" Then they hung up. My cell phone was on mute. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, the phone kept ringing so I picked it up and answered. When there was no response, it took a minute to realize that I was still in bed and talking to my hand. FML
Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML
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Top comments
iAmScrubs 19
I get so entranced by the music when I'm on hold that I don't even notice when the people actually pick up because I'm singing along. That's when it gets a tad awkward.
EvilTeddysRock 2
then what's the point of customer service? O_0
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Comments (109)
ramykomy 0
wow wtf change companies buddy
Swoken 0
let me guess... at&t?
emz89 0
worst customer service ever.
adotstud 0
wow! everyone is saying AT&T, but I always get great service from them, sucks 4 u guys.
TxT 0
Unless you are on some sort of prepaid mobile plan your service won't get shut off if you are a day late. With contract mobile or LAN service you usually have to be a month or so overdue before you get cut off and if that is the case YDI for taking so damn long to address the issue.
JackDaniels10 0
uhg my phone company (telus) is awful for it too I feel your pain OP telus actually put me on hold just to hang up on me a couple seconds later..but I have heard bell is horrible with their billing..you just can't seem to win now a days! hope you get it all figured out OP!
horneyhic 15
bell good for billing there customer service just sucks but virgin who bell owns has much better customer service
loveuforever 0
That's when you complain so much that they give you free stuff for having to deal with them. In the end I would switch phone companies to a more reliable one.
emilyyyyy1 0
wow your unlucky :/
Connerzz87 6
its rogers i just know it every time you call them they put you on hold unless your rich
gottagetitout 2
must be rogers