Money: Today, Dell's tech support called to tell me that the laptop...

By meggs2209 - 12/01/2012 20:06 - United States

Today, Dell's tech support called to tell me that the laptop I sent to them was going to cost an extra $300 to fix, because of the shattered screen. When I mailed my laptop to them, the touchpad wasn't working. The screen was fine. FML

I agree, your life sucks 36 919

You deserved it 2 947

May Day: Lily of the Valley and Misunderstandings
When lilies of the valley bring good luck... or not! Discover the stories behind every little bell! More…

Previous FML Next FML

Same thing different taste

By Anonymous - 22/03/2009 16:39 - United States

Today, I got my laptop back after sending it to Dell to repair water damage after a night of partying. Dell returned my computer unrepaired, saying it was unfixable. When I called to ask why they couldn't fix it, they told me it was a biohazard. Someone got drunk and pissed on my laptop. FML

I agree, your life sucks 58 303

You deserved it 23 540

By Anonymous - 27/03/2016 14:36 - United States

Today, I got my phone back after bringing it in to get a crack in the screen repaired. The crack is fixed, but now the touch screen doesn't work and it won't connect to the Internet. I essentially paid to have my phone broken even more. FML

I agree, your life sucks 20 348

You deserved it 1 854

By Anonymous - 26/07/2012 17:02 - United States - Winter Park

Today, I got my laptop back after waiting weeks for it to be fixed. It turns out that they didn't fix it; they dusted it off, held it for a few days, and sent it back. FML

I agree, your life sucks 25 700

You deserved it 1 933

Bob the Builder

By brunnells22 - 23/06/2020 23:00

Today, I was feeling pretty proud of myself for building an Ikea shelf/dresser combo completely by myself. When going to put the last drawer together, I dropped one of the boards. The corner landed perfectly in the middle of my phone screen, shattering it. It's going to cost $230 to fix it. FML

I agree, your life sucks 1 412

You deserved it 274

By Anonymous - 26/12/2009 12:43 - Australia

Today, I got a new laptop for Christmas. The picture on the box showed a woman balancing it on one finger to show how light it was, so I tried it myself. I dropped my laptop, breaking the hard drive and putting a massive crack down the screen. FML

I agree, your life sucks 8 021

You deserved it 100 565

By random person - 09/07/2013 17:51 - United States

Today, I finally got my laptop back after my friend broke it a few weeks ago. As I walked back into our place with my laptop in my bag, the same friend burst out and tackled me. My bag fell and slammed into the floor. Guess who has to pay for another repair. FML

I agree, your life sucks 55 225

You deserved it 4 713

By AyDiosMio42 - 08/09/2009 06:31 - United States

Today, I stepped on the MacBook Air I purchased 4 days ago. The screen snapped in two, and I didn't buy insurance because I promised myself I would be "extra careful." $3500 well spent. FML

I agree, your life sucks 13 825

You deserved it 70 544

By LostFocus - 11/12/2009 11:11 - United States

Today, after five months of working overtime and doing my own repairs around the house, such as patching my own roof to save money, I walk into my home office. I find my $2500, week old, top of the line laptop won't turn on because it's drenched in water. Apparently there's a leak in the roof. FML

I agree, your life sucks 17 030

You deserved it 25 536

By cunts, cunts everywhere - 11/03/2013 11:57 - Australia

Today, my brother yelled at me, calling me a "no-good fucking whore", because I couldn't fix his laptop. The same laptop he threw on the floor after screaming "FUCKING HEAL MEEE!" at his game. As ever, my parents took his side, refusing to believe that I can't fix a cracked monitor. FML

I agree, your life sucks 44 387

You deserved it 2 779

By Murphy's law - 13/10/2018 13:30

Today, I was working on my laptop when the screen suddenly turned red. I was shocked since it's not that old, but my insurance just expired. On my way to the service I was thinking, "At least my car works!" Well... A few hours later, my car broke. FML

I agree, your life sucks 2 358

You deserved it 174

mikezz22 4

Friday 13 January 2012 0:38

ouch, ship with fedex?

Sienna420 4

Friday 13 January 2012 0:39

So many things wrong with Dell. I think I'll add this to my list of reasons.

Comments

ManicGypsy 22

Friday 13 January 2012 14:06

I know from experience that when you send a laptop into Dell for repair, they send you a special box to ship it in to avoid damaging it. Perhaps OP got in too big a hurry and shipped it out in his own, not-as-special box? All I know is they replaced my screen free when it got messed up, and I was only out a computer for a couple days. :)

BulletCatcher12 0

Friday 13 January 2012 15:41

****** shipping companies.

TheyCallMeDamien 17

Friday 13 January 2012 17:15

Make a formal complaint to the company that shipped it and demand reimbursement. However if you sent through the regular postal service without insurance well....

xxxx420 1

Friday 13 January 2012 18:35

They do this kind of shut to get more money out of you. They probably had someone drop it on purpose

BobbieH 19

Friday 13 January 2012 19:56

You didn't insure the shipment?

megotswag 0

Friday 13 January 2012 21:28

Haha you just got hoe'd.

SlightlyUnstable 6

Friday 13 January 2012 23:05

On a separate note and just to add to the comments about Dells- I've never had any other laptop than a Dell and I'm extremely satisfied, especially with my latest one.

iwadasn 32

Monday 16 January 2012 1:43

Same here. I've had mine for years with no problems.

jen_h8119 4

Sunday 15 January 2012 2:44

FEDEX has been caught just tossing packages onto porches, over fences, tossing them around in the truck, etc... But I'm sure other companies do the same thing and just haven't been caught yet including the post office... As far as Dell computers go, I don't like them. I've owned about 8 different Dell PC's and had problems with all of them. The Army base that I live on just got rid of all their Dell computers because Dell tech support wouldn't come fix them or help them over the phone either. And Dell's customer service went to shit.