Work: Today, at work, I spent half an hour on the phone with a customer....

By tgpgs - 19/01/2011 14:55

Today, at work, I spent half an hour on the phone with a customer. At the end of the conversation, as he was putting down the phone, I heard him say 'God, he was a miserable git'. I'm a 28 year old woman. FML

I agree, your life sucks 25 141

You deserved it 3 979

May weddings: Love and blunders
Weddings are supposed to be perfect, but our stories show that perfection can sometimes be... surprising! More…

Previous FML Next FML

Same thing different taste

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 986

You deserved it 3 707

By hatemyjob - 23/04/2013 18:25 - United Kingdom - Colchester

Today, I answered a call at work from a very irate gentleman. After being shouted and sworn at profusely, I ended the call in a slightly less than civil manner. Turns out that guy is one of our company's biggest clients. FML

I agree, your life sucks 31 078

You deserved it 43 672

By IGiveUp - 07/10/2018 13:30

Today, at work, I took a call from an angry customer. After listening to his problem and fully explaining how we could fix it, he called me a stupid girl and said I need more training as I obviously know nothing about my job. I'm the company training coordinator. FML

I agree, your life sucks 2 993

You deserved it 209

We all hate cold callers

By Adrian - 03/02/2022 14:01

Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML

I agree, your life sucks 831

You deserved it 148

By Anonymous - 17/03/2018 05:00

Today, while working at my dead-end call centre job that couldn't get any worse, I answered a call from a customer who was having loud sex. I still needed to sound professional and tell her when a product was released. FML

I agree, your life sucks 4 690

You deserved it 421

By spiderchick23 - 10/02/2011 00:41 - United States

Today, I was on the phone with an elderly customer at work. I had to spend 10 minutes listening to him describe how the underwear he bought was too tight and caused his bladder to leak. FML

I agree, your life sucks 28 496

You deserved it 2 848

Let it out

By MrTandy - 16/09/2011 02:38 - United States

Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML

I agree, your life sucks 31 648

You deserved it 3 706

By retail hell - 12/07/2015 13:11 - United States - Waterbury

Today, a customer berated me and told me to stop whining because I have to work on the weekend. What did I do to deserve this? I said, "Hi, how are you doing today?" FML

I agree, your life sucks 26 467

You deserved it 1 917

By suspended - 09/08/2014 00:16 - Australia

Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML

I agree, your life sucks 26 627

You deserved it 41 234

By Anonymous - 11/03/2018 01:30

Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML

I agree, your life sucks 4 420

You deserved it 389

purple_sarah88 0

Wednesday 19 January 2011 19:09

I'm sorry that happened. I've worked phone customer service before, customers can be so rude sometimes. No wonder you didn't sound cheery! And the only reason he thought you sounded male was because he wasn't listening. You even say your name at the start of the call! How stupid is he? It's all on him, don't take it personally.