Today, a customer at work made threats against me and my two-month...

By Anonymous - 26/08/2019 06:00 - United States

Today, a customer at work made threats against me and my two-month old son. Instead of following policy by notifying the police, my manager apologized to him and told me to leave. FML

I agree, your life sucks 2 106

You deserved it 139

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Same thing different taste

By notfuckingpaidenough - 13/06/2015 11:45 - United States - San Leandro

Today, a man tried to rob the store I work at. Before the guy was taken by the cops, he complained to my manager for "unfriendly behavior". He took it seriously and bitched me out for not providing "quality service" to our customers. FML

I agree, your life sucks 31 479

You deserved it 2 068

By jaa319 - 30/10/2016 06:35 - United States

Today, a customer asked for my manager's number, my bosses number, corporate's number and filled out a complaint form, all because we kindly asked him not to sit his kid on the counter due to safety concerns. FML

I agree, your life sucks 10 329

You deserved it 618

By apologetic - 09/06/2014 14:27 - United States - Latonia

Today, I got yelled at by a customer while working at a bank call center. He was furious I apologized for a mistake that someone else had made. I again apologized for apologizing. FML

I agree, your life sucks 38 891

You deserved it 4 952

By Anonymous - 29/08/2014 16:17 - United Kingdom - Slough

Today, after finally getting rid of an extremely rude, abusive customer, I muttered that I could kill people like her. I didn't know my manager had heard me, until a pair of police officers arrived. He'd reported me for "threatening to murder a customer". FML

I agree, your life sucks 40 984

You deserved it 11 130

By please stay on the line - 07/05/2017 04:00

Today, I was sitting in the break room when my boss came in and yelled at me about a mistake. Because I've worked in customer service for years, I instinctively responded with, "I'm terribly sorry to hear that, sir. I hope you'll still consider us in the future." FML

I agree, your life sucks 5 878

You deserved it 886

By T_Willl - 17/11/2010 03:43

Today, a customer was rude to me, and I was rude back. He then asked for my manager, and I told him I was the store manager. He then identified himself as the corporate owner. FML

I agree, your life sucks 16 978

You deserved it 57 642

Public freakout

By selfdefense - 12/10/2009 04:16 - United Kingdom

Today, a customer at work became violent and started hitting me and my coworker. Not wanting him to get the shit beat out of us, I used a move that pinned the guy on the ground. The police came and he was arrested. I was then fired for assaulting a customer. FML

I agree, your life sucks 44 657

You deserved it 2 565

Rat Race

By mcd - 05/10/2020 08:01 - United Kingdom - Gloucester

Today, at work, a man punched me in the face because he said I took his son's job. He meant both me and his son applied for the same job. He also asked to speak to my boss, because he thinks I "cheated." FML

I agree, your life sucks 1 316

You deserved it 71

By workwork - 05/08/2019 14:00

Today, I got a threatening email from my manager, saying my job is in jeopardy if I call off again. Somehow, my leaving early to drive my mom to the ER is inexcusable, yet it's perfectly fine for the same manager to leave early to take her dogs to the groomers. FML

I agree, your life sucks 1 958

You deserved it 167

By trollbot13 - 24/10/2016 09:39 - India - Hyderabad

Today, I was fired from my job because I, in my boss's words, "Abided by company policy to such an extent that customers were starting to hate me." FML

I agree, your life sucks 13 021

You deserved it 1 276

twin 18

Monday 26 August 2019 6:13

file a complaint that's total bs

alycion 38

Monday 26 August 2019 9:45

Hope you called the police on your own behalf. And I hope you have someone you can complain about him to that will listen. He needs to lose his job. I don’t care how bad someone screws up, assuming there was one, that is way over the line.

Comments

twin 18

Monday 26 August 2019 6:13

file a complaint that's total bs

RichardPencil 30

Monday 26 August 2019 6:16

Why do you have your kid at work? A two-month-old hasn’t taken customer service training, not to mention the diversity and sexual harassment seminars.

crsyldy 19

Monday 26 August 2019 18:50

The kid didn’t have to be there to get threatened.

RichardPencil 30

Monday 26 August 2019 19:24

How else could they possibly know she had a two-month old son?

Ambrily 27

Monday 26 August 2019 20:41

I didn't know customers that know you aren't allowed to shop at your workplace. Or that people aren't allowed to talk to each other, either.

sirrubberduckie 35

Tuesday 27 August 2019 5:09

Plus, they're really not very useful until they're at least 2 or so. They can't concentrate at 2 months, and forget about having them carry stuff!

ihatecondoms 12

Wednesday 28 August 2019 1:31

Maybe she said her and her family or something, think outside da box broo

MidnaLink 33

Monday 26 August 2019 6:29

Ok, I wanna know what the hell happened here!

alycion 38

Monday 26 August 2019 9:45

sarkycow 25

Monday 26 August 2019 15:41

As others have stated - go to the police and report the incident yourself, so that you have a record of it. You follow protocol even if your manager will not. Also inform your work's HR Dept and bosses boss, about both the threat and your boss's lack of action. All threats should be reported, especially when they are threatening your children too (not to mention that a customer knows you have a young child).