By Anonymous - 12/3/2021 15:30 - United States - Brunswick

Clerks 3

Today, at my store, I had an old man violently accuse me of charging him for an extra pack of 99¢ Mounds candy yesterday. He held up my line for 10 minutes, fighting me about it. I didn't even work yesterday. FML
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By  Levi2411  |  39

"That's funny sir, as I was never on the premise yesterday. I may look into it for you, but I was not the one at fault and I'll have to ask you to understand that." Make them feel stupid with a smile, customer service 101.

By  alex_jaguara  |  29

Oh, you are in for a treat. Don't expect the customers are reasonable. From my experience most are very nice and understanding but I've had some who almost drove me to nervous crisis.

COMMENTS
By  Levi2411  |  39

"That's funny sir, as I was never on the premise yesterday. I may look into it for you, but I was not the one at fault and I'll have to ask you to understand that." Make them feel stupid with a smile, customer service 101.

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  alex_jaguara  |  29

Oh, you are in for a treat. Don't expect the customers are reasonable. From my experience most are very nice and understanding but I've had some who almost drove me to nervous crisis.

By  Ali Nayeri  |  4

In the store I work one time some old dude was shouting at me saying he was going to sue our Company because we didn't stock the lozenges he wanted anymore 😳