By christinamarie17 - 04/12/2014 06:57 - United States - Worcester
christinamarie17 tells us more.
Hey guys! Just thought I'd explain since I couldn't fit the whole story into the FML. The woman had come into the restaurant about three months ago with two other ladies. I hadn't been up front at first and she was initially talking to another hostess. The first host tried to sit her at a table, at which point the woman said she wanted a booth. I joined the conversation at this point and stated we had a booth in Ryan's section. The woman exclaimed "Oh! Ryan!" She seemed excited so I said, "Yes, do you like Ryan? I can give you one of his tables." The woman said "Oh no, I have no idea who Ryan is. I've never been here before." I said "Oh, okay then. I'll sit you with Robert. Wait no, Robert just got a table. Let's go to Rachel." I took her to the table, asked if it was alright and she said it was fine. Thinking everything was okay I left. Halfway through her meal I see my manager at the table apologizing profusely. Once he left he asked me what the hell I did to the woman. Apparently she told her server that I tried to seat her at a table, refused to let her sit with Ryan and Robert, and forced her to sit here. She called me a twit, told her server she felt bad because Ryan and Robert were missing out on the huge tip she was going to give them, and that I don't know how to do my job. Since that day she has written to corporate saying that I am condescending, speak to my co-workers inappropriately, and need to be retrained. Yesterday was the first time she actually got in my face about it, and I was so stunned all I could say was "I'm sorry." I'm not trying to make myself out to be the model employee but this lady seems to have a personal vendetta against me. My managers have been understanding about it and I'm just hoping that with time she'll stop harassing me!