OP here! Seeing how the background check was clear, I guess the year and a half she spent locked up in an asylum was sealed. She's genuinely psychotic, and it's not some bad breakup kind of hate. As for the job, she was denied based on the results of her MMPI(a psych evaluation test), which were not disclosed. When I applied, I hated that thing, but now I'm kinda glad we have to take it.