By customerservicesucks - 26/05/2010 04:26 - Canada

Today, I spent half an hour on the phone with a woman who was yelling at the top of her lungs, sobbing uncontrollably and hyperventilating. She also told me if she had a heart attack and died from crying, it was all my fault. Why? I told her she needed her receipt to have her T.V. repaired. FML
I agree, your life sucks 34 941
You deserved it 3 003

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I would've hung up but that's why I'm not in customer service.

How is it your fault that she has the tendency to overreact?

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I would've hung up but that's why I'm not in customer service.

shes gonna die because of you

OP you should post the whole situation and detailed conversation on notalwaysright.com ;p

She isn't going to die. She is just one of those idiot customers who wants something for nothing and thinks she is special. Stick to your guns op. I can't stand people like that. Give them an inch and they take a mile. Rules are rules and if she doesn't have the receipt then stuff her.

totally correct 9

agree with 9. I hate it when customers try to return shit without a receipt as well. They love to bs the reason as to why they don't have a receipt but still want to return or exchange it, but OP that's sucks!

wowww and this all about a TV. not even a freezer, fridge or car...I think she might be a tad obsessed?

tell her to get back in the kitchen and make a samich

why would a freezer fridge or car be any better? the money? there are some damn expensive TVs you know...

Agreed 9. That's insane xD I woulda just hung up. I don't have the patience for that stuff.

people come into walmart doing this bullshit all the time.

you will be first who will e fired then lol

I deal with that a lot, but in walmart if u complain to home office u get a giftcard

did anybody else think that this sounds like something Sarah Goldfarb would do?

lol you work at walmart, redneck trash

28 your an idiot, sarcasm, sarcasm, sarcasm man. wake up and pay attention. op she's a bitch with no life who exists to make you miserable.

sound all panicky and offer to call 911 for her watch how quickly she calms down

OP why are you talking about my mom like that? All she wanted was the TV replaced.

Hm... good to know, 40! ;) Just kidding. I'm not an asshat.

why u need a receipt anyway? it's not likely it's stolen...

Unless she already had a heart condition, she would not have a heart attack and die from driving herself insane. I worked at a children's camp last summer, where there was one mother who had a screaming fit for half an hour when the director told her she could not stay with her child all day. She was perfectly fine, there is no way any young, healthy person could die from this.

How is it your fault that she has the tendency to overreact?

I tottally agree sort of anyways I'm the first to notice 2 didn't have any threadjackers

yeah stick her with an ambulance bill ftw

That's really stupid. I hope you gave her the number to a good shrink and hung up!

just give her number for a psychiatric unit and hang up...

Hahahaha, you should submit this to Not Always Right.

Yeah, awesome.

She has issues, don't take it personally

this is soo funny god people have no lives !

20 u wanna b my gf lol

i used to work in customer service, he can't just hang up, he will lose his job

you have to be firm with ppl like this op. they are just tryin to get something for free . u should have asked If she had the recipt right off and when she said no and started acting ridic u shoulda said , in a very polite manner, go fuck yourself.

Should have said "Go on then. Have a Heart attack, I could use a laugh". Either that or hung up and say that she was swearing at you and was being hysterical. But if you do that then hope the call wasn't being monitored by someone else. I have worked in customer services before and it sucks when you have an unreasonable person on the other end of the phone. Just calmly state your case and advise her that it is the only way the tv would be repaired, and otherwise you cannot help her. If she doesn't accept it then put her onto your manager.. then it's his problem. ;-)

Hehehaha that is funny. I'm so glad a don't work in a call centre, I've heard some nasty stories. Customer service consulting sucks it. What a silly old lady