Today, a customer told me that there was no way he was paying for his shopping. He then walked off. As it turns out, the customer IS always right. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I spent twenty minutes helping an elderly man figure out how to use the self-checkout. When we'd finished, he smiled, thanked me, then walked away… without paying for any of his groceries. The cashier assumed I was with him. FML
Today, I got yelled at by a customer for saving them money. FML
Today, a customer got an additional discount, so his total came to $61. He said, "It says they're 3 for $66!” I tried to explain the discount, saying it’s cheaper, but he still insisted on paying $66. I couldn’t modify the price at my end. He left without buying anything. FML
Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML
Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML
Today, I had a customer throw his purchase at me and demand a refund after I told him that, due to the national change shortage, I couldn't give him his 38 cents. FML
Today, I had to serve an incredibly rude and irrationally angry customer, but I managed to keep my cool. When he finally went to leave with his purchase, I wished him a good day. He whirled around and yelled, "I'll have whatever the fuck kind of day I want, bitch!" FML
Today, at the grocery store, the scanner at the register gave a higher price for a product than the price tag on the shelf. Apparently I was the one being unreasonable for insisting to pay the price advertised on the shelf, and not some secret price they never told me about. FML
Today, I told a customer to “Enjoy your food” as I handed him his receipt instead of his meal. He replied, “You too.” We both froze in silence for a few seconds before he slowly took the bag and walked away in shame. FML
Today, when I told a gentleman that, no, he couldn't have cash back on his return without a receipt, he started screaming at me that I was calling his mother a liar. He told me to lawyer up and yelled at me for smiling at him. He also screamed at me to go on a diet as he left the store. FML
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Top comments
NYM88 26
Guess who's getting free groceries tonight!
markcallanan_ 20
I'd say call your manager or maybe cops, even though he's long gone
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Comments (56)
worldclassrager 41
So what exactly happened to what at intended to be purchased?
JaneEffinLane 7
Employee of the month.
HarleyQuinn9532 7
I used to work in a supermarket and had a couple of customers like that... It sucks but you just have to bite your tounge and take the customers shit!!!
battlehamster 8
Challenge accepted! I'm sure there are many ways he could be made to pay.
Jmtpink 3
Didn't the alarm go off?
Britt125 16
Not everywhere has alarms, and even the places that do people can usually just keep walking and get away with it as most places also don't allow staff to go after shoplifters... it's really nothing more than a scare tactic but most people determined to steal will do so anyway especially if they were already bold enough to tell an employee they were going to. So even if they had one and it went off it doesn't mean anything.
pipkinrahl 2
in the states we call that shoplifting
Britt125 16
Customers are just stupid and they will pull shit like this from time to time. It happened at my last job a few times, I've seen it happen at other stores while I've been shopping. Sucks but it's part of dealing with the public. It's not right, but it happens, not worth stressing over it.
grunt_fml 17
Just to make this clear for me - he actually walked off with stuff he did not pay for? Uhm, were exactly is the difference to "stealing" here? And why the hell am I still paying for anything? And why is he considered a "customer" when he is not paying?
EvilLittleMan 23
Could that be referred to as "Low Level Looting."
Witchylady 18
I really despise that slogan. "The customer is always right". A lot of the times the rude obnoxious ones get away with things because of that stupid idea businesses have about customers coming first. I didn't know theft was also part of the policy.