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  ShannonBitt  |  29

I'm sure they could look at security cameras. And if OP got his license plate number and description of his car, then the police could've tracked him down.

By  PenguinBitch  |  43

I see two possibilities:
1) the customer walked off with groceries illegally.
2)walked off with groceries by managing to convince OP's manager or supervisor that he doesn't have to pay.

Now the second is a possibility because OP emphasis the "IS", which made me believe that the customer got away without paying. no charges will be charged in order to retain "customer loyalty".

  sweetbliss3  |  37

customer loyalty? the only way a thief can be a customer is to stop stealing and buy their things. who wants a thief as a customer anyway, they don't buy anything?