By Anonymous - 16/09/2014 05:04 - United Kingdom - Bristol
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I believe that's called 'shopplacing.' Yes that's considered shoplifting/stealing.
I see two possibilities: 1) the customer walked off with groceries illegally. 2)walked off with groceries by managing to convince OP's manager or supervisor that he doesn't have to pay. Now the second is a possibility because OP emphasis the "IS", which made me believe that the customer got away without paying. no charges will be charged in order to retain "customer loyalty".
Guess who's getting free groceries tonight!
I'd say call your manager or maybe cops, even though he's long gone