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I quit United States

Today, MS Word kept crashing with a memory error, so I called tech support. Instead of actually fixing the problem, their tech wasted over an hour of my time defragmenting the hard drive, disabling the anti-virus, and downloading new video card drivers from some shady site, before giving up. FML

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I bet it went a little like this: Hello, my name is Peggy. Transfer? Transfer. Hello, my name is Peggy.

New video card driver for Word memory error? Sounds legit.

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Comments (128)

I like how he had you disable your antivirus software before you downloaded something from a sketchy site. That's so thoughtful of him.

Make sure you have the proper java installed. If you're running windows 7 64 bit, get java 64 bit

Rofl, that's what you get for using ms :P

because libre office is so much better?

You fail :|

You're too lazy to type 'microsoft'?

the post was probably too long and there just wasn't enough characters

What site was this? It seems unlikely to be Microsoft.

Did you try rebooting before you called tech support, genius?

Trying googling your problem before calling tech support next time.

Actually, defragging the hard drive is a good way of freeing up space if your harddrive is having memory space issues. And they probably had to deactivate your anti-virus because many anti-viruses are so paranoid they don't let you download stuff from perfectly safe websites. And I'm sure the website they used was not "shady" but a perfectly legitimate one they use often. Also, I am amazed at all the people saying "Get a Mac". Maybe the OP HAS a Mac. Most Mac users still use Microsoft Office.

you have a few good points... but just use Linux and you don't have these mysterious unfixable issues...

This is why you get ubuntu... IRC chats are amazing because people there rant making minimum wage… they are their purley to help you voluntarily

Meh, these guys are useless. They don't even know what they actually are doing... And his technic won't work for crap, just wasting your time and pissing you off. Best way is to re install the program. Works for me