By Anonymous - 31/7/2020 05:01

Technologically challenged

Today, my aged mother continued to complain about her computer issues to me. A relative, who is good at tech support, won't bother servicing her computer because whatever she does ends up bogging it down the next day, so I have to hear about it on the phone. FML
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By  Chazzster  |  20

Some observations:

(1) It’s a miserable task being free tech support for someone who is not very good with computers - No matter what you do they will inevitably have more problems.

(2) In ordinary times maybe a computer class of some kind for novices would help - but now with COVID that’s a problem.

(3) Personally I use Symantec Norton System Utilities or Systemworks to clean up errors in the computer and Symantec Security to protect against the worst of the malware and viruses. These are not free but they work the best of the utilities I have used. Unfortunately the Security one has to be renewed yearly. These might save some headaches, but at the risk of making you “technical support” from now on.

COMMENTS
By  Chazzster  |  20

Some observations:

(1) It’s a miserable task being free tech support for someone who is not very good with computers - No matter what you do they will inevitably have more problems.

(2) In ordinary times maybe a computer class of some kind for novices would help - but now with COVID that’s a problem.

(3) Personally I use Symantec Norton System Utilities or Systemworks to clean up errors in the computer and Symantec Security to protect against the worst of the malware and viruses. These are not free but they work the best of the utilities I have used. Unfortunately the Security one has to be renewed yearly. These might save some headaches, but at the risk of making you “technical support” from now on.

By  PhoenixChick  |  26

YDI for having the attitude that your relative owes your mother free tech support for life, but that listening to your own mother talk is unreasonable for you to bear