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FML - The follow-up

Today, I was bitched out by my supervisor because of my lack of "customer service" skills. I work at a jail and all my "customers" are criminals. FML

jailofc Say more :
Hey everyone I am the OP, I am a CO at a very "nice" jail as I like to think, we treat our inmates with respect as long as they show respect back ( I didn't mean to start a political debate here haha). Basically, I thought it was stupid to be bitched out about my "customer service" because that is a very strange thing to say about a jail, where SAFETY and SECURITY should be priority. And frankly, I don't believe my *accused* criminals should be served in any other way beside
By jailofc - / Wednesday 7 November 2012 05:48 / United States - Flagstaff
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65, I did the same. Bieber can burn for all I care...I honestly fear for the future of he music industry if the crap that Justina Bieber "sings" is considered good music...I quit listening to the radio because there were very VERY few songs that were not promoting shallow, egocentric values such as getting laid, drunk, or high. Want some decent music? Check out Veela, Nonelikejoshua, H_8 Seed, Soundoftheaviators Echelon, Jackle App, Wooden Toaster, Ephixa... There are several artists

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Ahh corporate radio. Where Y.O.L.O. Became famous. Worthless shit infecting the low-minded commoners. Yes, i hate this hip-hop, rap, and pop mainstream shit. They all can get tossed into a biohazard waste dump.

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My husband was a corrections officer for a couple of years, too. My understanding was that you WANTED to build rapport with he inmates (within reason) so they'd be more cooperative with you.

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That's exactly right. If you mistreat the inmates you are creating a bad situation for everyone. Having a rapport and treating the inmate with respect is the best way to keep a peaceful and cooperative environment. Makes everyone safer!

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Their major complaint was that the other inmates had too much trouble finding the soap bars when dropped in the shower. They requested better contrast in the colours. Otherwise they complained that cardboard cutlery didn't lend itself to making shivs as well as the old cutlery in the canteen.

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I honestly cannot imagine what it is OP did that could make his manager say he "lacks costumer skills". Maybe he works at the cafeteria and falls under pressure (being that they're dangerous criminals) and gives them freebies?

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14- I do agree with your general statement, but you can't be an ass to them just for the hell of it. If you want to avoid riots, etc, you need the inmates to trust and respect you, to an extent.

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I never said you could be an ass, 57, but you can't cater to their every whim, either. Most inmates haven't done anything to deserve respect, and certainly haven't done anything to deserve trust. If they want it, they'll definitely have to work that much harder for it.

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This is the United States. We arrest and lock up a fuckton of people that don't really deserve such harsh punishment. While I agree that there shouldn't necessarily be customer service standards in prisons, being a douchebag to other people just because you can is not acceptable under any circumstances.

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Really? There are a lot of people that break the law and don't get severe enough punishment. They have x-boxes in their cells and have tv. They get three meals a day and social hours. That to me isn't punishment.

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And then there are innocent people living on the streets. Because they're treated so well in prison, they act up when they're released to go back to it.

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Actually they don't have xboxes in their cell weel in the Tennessee prisons anyway. And 3 meals a day? Not hardly. They get barely enough food to nourish a 2 yr old and they don't get lunch served on the weekends. So many people r there that don't deserve to be. Of course there are the ones that need to be there and never deserve to see daylight again but everyone if them r human and deserve to be treated as such.

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