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klynn267 Portland, United States

Today, I switched cell phone service providers, hoping to upgrade. After working out the details and picking a phone in the store, I got home to find my brand new cell can't get a signal in my house. I already signed the two year contract. FML

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Black Friday

70% off something you didn't need, a stampede and a cart that crashes at checkout. Thanks, Black Friday.

Same thing different taste

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There's a 30 day trial period. You deserved this for not reading your contract! Return the phone and switch providers

call your service provider and ask them how to update your phone so you can hit more towers and get a stronger signal.

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Comments (205)

You can actually call your provider or go into a store and show them a bill with your address on it and show them you don't have service. They will either fix it or they will let you return the phone and cancel your contract with no penalties. I just had this problem not too long ago...

Every cell phone provider has a clause in their contract stating that if they are unable to provide you service in your home they MUST cancel your contract at zero cost to you. Do not let them try and charge you any return or restocking fees as your reason behind the return is no service

Hastile 4

If you don't get service at your house, you can get out of contract.

rebel_belle1974 5

You have 30 days by law

That's why u always get a iPhone! Good old apple always has your back.

go_Banannas0814 0

I'm pretty sure you have 14 days after you activate the new phone to return it. Double check with your provider, but I'm pretty sure you can get out of it.

Thats why I get a no fixed term contract with virgin :)

You have 30 days to get out of the contract. Or if you get service everywhere else and you want to keep the phone, ask if they have a microcell that you can get that basically connects to your Internet and creates a mini cell tower, but it will probably cost extra per month.

hereinnc 12

I have Sprint and in my area there little service. I called Sprint and explained the problem so they sent me a mini tower that runs off my internet connection. I have superb service in my house now. Not sure what carrier you went with but I am pretty sure most major carriers will have that option as well. Call and find out.

30 day satisfaction trial?