By Anonymous - 10/11/2012 07:23 - United States
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It's like this at Lowes, you may help a costumer carry a half ton of lumber to his vehicle but you aren't able to take any money they try to give you for doing it. When I used to work there old people would always try to tip me, I'd always resist at first but I would cave in if they kept badgering me.
Yeah, I used to work at Kroger and policy was you weren't supposed to take a tip but all of the managers told us that if the customer insisted and would become upset/dissatisfied/offended to take it because Customer Happiness and Satisfaction was to come first. Just being a cashier and being patient with her baby and helping her got me a 10$ tip. I denied at first and when she insisted I took it...
It depends on where she works. What I'm seeing is OP took the tip but called her manager to tell them and the manager took the tip. I have worked several places where it is automatic termination if you accept a tip. I'd call and tell my manager too if my job was at stake. Secret Shoppers are often asked to make sure employees are following tip guidelines as well as customer service.
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people doing the right thing make you sick?
I understand what you're saying, kinda like the teacher forgetting to ask to turn in homework and the ass kissing nerd Melvin has to open his mouth and remind her? I understand that to a point, and I also understand him/her doing the right thing but I was always taught never to give out information and just answer the questions as they come. It may be company policy but I doubt it says to report it. Just let things run their course and stop feeding people info.
3 - You're a fucking idjit. It's not like the OP was calling the manager to fucking rat out a coworker or something similar. They were facing a situation that could lead to termination if not handled properly. Clearly you've never had a fucking job before, or have been self employed since day one.
@40, a lot of places won't let employees accept tips because it looks like theft on the security cameras. If you do a job that puts you in regular contact with money, the last thing you want the security cameras to see is you putting some in your pockets directly after opening the till (if you're a cashier, that is). It also protects employers from the "but it was a tip..." excuse for being caught stealing.
I get it now, at least for cashiers. But when I worked as clerk in a mall (as in I never handled customers checking out) my manager told me we weren't supposed to accept them either. I was lucky though, he didn't really give a damn when people tipped me for carrying heavy or voluminous stuff to their car ; but still, this rule theoretically existed for me too. If anyone can explain that one ...
52, It might be that your boss had an obligation to present equal opportunities to their employees. If the cashiers can't receive tips, how would it be fair to them if you could accept tips and they couldn't? If the employer makes it okay for someone with your job position to accept tips without doing the same for cashiers, it could affect the business because some people may want to try to get a different position, quit, or complain. I'm pretty sure the employer doesn't want that.
You should have just accepted it of he was being that persistent about it
"When I called the manager to report it" People like you make me fucking sick.