By LordBubbleWrap - United States - East Hartford
Today, after our flight got cancelled back home, I called the airline to work out a replacement flight. I sat in hold for 2 hours waiting as patiently as I could. Then, the automated voice says, "There are no available agents. Good bye." FML
LordBubbleWrap tells us more :
OP here. yeah i flew into a fit of rage which resulted in angry snow shoveling. I get that the airlines were busy but being hung up on by microsoft Sam was just to much.
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  evilscorpi  |  29

god that's horrible, the lady told us that we would have to catch our connection flight on two different days, when we got to the airport they said everything was okay, just delays. we didn't care we just wanted to go home to our bed. i do miss the 90° weather though

  cameowhitten  |  12

This exact thing happened to me and my husband on our honeymoon. It was through alligent and we had to miss two days of our trip to Vegas because of it. They have the worst customer service.

  marcranger  |  28

The closest airport to me is two and a half hours away, and that's only if the roads are dry and free of construction. Even if OP's local airport is closer, the conditions probably would've sucked enough that a drive with no guarantee of success seems questionably worthwhile.

By  senor_octubre  |  24

It's nothing personal, there were probably a lot of delays that day and you just got the short end of the stick. Try calling back again or go to the airport and try to find an agent that you can talk to in person.