Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, I had to go to work on my day off to suspend someone. Afterwards, I got a call saying I can't suspend the person in question because the supervisor who told me to suspend them was wrong. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML
Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML
Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML
Today, I checked my inbox and realized I got an email from a potential employer, saying they were having trouble getting a hold of me by phone. They called while my mom was using my phone to look up directions to a place, and she answered, kindly hanging up when they asked for me. FML
Feel like sharing it with the other FML users?
Thanks, your FML was submitted, and will appear in the moderation queue soon!
Top comments
jazman195 20
"You hang up" "No, you hang up" "No, you hang up first!"
arodven 18
That's awesome. Did you at least have a pleasant conversation while you waited?
Add a comment · Reply to
You must be logged in to be able to post comments!
Comments (78)
arodven 18
That's awesome. Did you at least have a pleasant conversation while you waited?
Miss_Chevious 37
Comment moderated for rule-breaking.
As the meme goes : "Ain't no body got time for that!"
emile_heskey 11
Obviously they had lots of time for it..
letmehavemytea 21
maybe a friendship blossomed from it!! that would be adorable.
Vestin 18
Comment moderated for rule-breaking.
#16: 37 people got bronchitis...
Pegasustato 20
What are you even trying to say #52??
KoolerTheFirst 12
#71: He's trying to make a reference to an old, overused meme. The same meme #16 was referencing. He said "37 people" because, at the time, #16 had a score of -37.
val_is_lame97 12
That would be pretty awkward
jazman195 20
"You hang up" "No, you hang up" "No, you hang up first!"
decodeIM 6
That's. funny.
Sports_guy3 28
Typing. Like. This. Isn't.
randomguy76 14
There are some policies that desperately need to be changed.
niallo 23
I would think that since you initiated the call, you were the customer. Most policy's prevent you hanging up on customers, that would free you to hang up IMHO.
SMHsohard 22
That would be too much like logical, and logic cannot exist in the corporate culture.
PrimeEvilTahir 24
Almost 8 years of experience in this field. If you are making 'outbound' calls (calling out). You are always allowed to hang up. Imagine a scenario where the client is pissed that u called them. Are you going to be more irritating and wait for them to hang up? F no! U apologize and hang up. Simple.
IJG2000 16
Its so annoying when policies don't allow one to do something so simple. Well at least it got sorted out, and the problem being fixed. Haha that must've been so awkward to stay on the line for so long.
riddle143 15
I used to work at an inbound call center. Where customers called for tech support, we could lose our job for hanging up on an active customer, but if they were totally unresponsive there was a method to follow for disconnecting the call politely, and we could disconnect on internal calls without much ceremony. Guess that makes too much sense for OP/other tech's respective companies.
KTheMinion 10
Looks like you got a bit... Hung up.
razoray9 22
Badum tiss
SystemofaBlink41 27
*cue laugh track*
False_Stupidity 42
*golf clap*
PSYqualiac 17
*one lone cricket chirping in the background*
boating_guy 33
If you just hung up the phone would anyone really know/find out? Or could you just pull the plug in the machine or in the wall and say it was an accident?
Allison_leah23 17
All calls are recorded. People would know. It's pretty dumb
PSYqualiac 17
21 Calls can only be recorded if they let the person on the other line know. Some places don't say and as a result cannot legally record your phone call.
Joshwarrior 39
That is ludicrous :/ if you called and weren't answering then technically you should have been allowed to hang up. Haha I'm patient but a policy like that in that situation would be frustrating.
nikkipettyfer 24
That's classic
steftriv 18
Not really, just sheer coincidence
miianah1 22
Couldn't one of you get your supervisor's permission and hang up instead of both of you? Lol
meli1195 31
no, because one supervisor's authority wouldn't count in the other answering service so that person would get in trouble.
GEFStryker 29
You kinda, sorta failed at logic there a bit. Caller #1 would ask supervisor #1 to hang up. Supervisor #1 would say "Ha-ha! That's funny. Yes, you can hang up." Caller #1 says "Goodbye!" and hangs up. Caller #2 was hung up on, therefore they are now free to hang up with no negative repercussions, mmm-kay?
meli1195 31
kay?