By ItsJustMe1616 - 15/06/2014 05:13 - United States
ItsJustMe1616 tells us more.
This situation got a lot more difficult before it got better. For starters, in hindsight I know I should've started pumping my gas first before going to the bathroom but I've done this plenty of times before and never had this problem (and I really had to go lol). As a side note, I live in Colorado and I have never seen a full service gas station anywhere in my state. And for the couple people calling me stupid about my "lack of a budget", I bought my dad a nice Father's Day gift and so after paying all my bills I was left with basically nothing. The attendant refused to admit that he had put it on the wrong pump so I called the company (Shell for those wondering) and they had the store GM come out to avoid getting the police involved. It took him an hour to show up and the attendant was being an ass the whole time. Cameras showed the GM that the attendant made the mistake (even though he was still trying to deny it). Finally after about 2 hours the GM filled my tank up and gave me a gas card for the 50 as an apology. And he ended up firing the attendant for his lack of professionalism. Sorry for the long reply everyone but thanks for the good wishes and taking the time to share your input! Definitely going to pump my gas first next time.
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They must be able to give you a refund? Otherwise, complain to the manager, which will make the attendant post a FML!
Why didn't you pump your gas before using the restroom? Even if they put it on the right pump, someone could have walked up and taken the gas.
No wonder he works at a gas station. You're fully entitled to a refill/refund, if not, raise hell.
I work at a gas station. All of my coworkers either have college degrees (management) or are in school to get one (peers). It offends me when people assume gas station employees are idiots. Anyways, at my gas station, we always just reset their pump if something like this happens, then file some paperwork about the stolen gas. Of course, my company is large enough to absorb mistakes like this. Hopefully the gas station you stopped at was a corporation location, rather than a franchise.
I use to work at a gas station and pretty much it went as if the customer told us the wrong pump and the gas was pumped by someone else then there's nothing we can do. If we put the gas on the wrong pump and it was taken then we instantly give the gas to the customer and the gas amount was taken from our paycheck.