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FML - The follow-up
ItsJustMe1616 Say more :
This situation got a lot more difficult before it got better. For starters, in hindsight I know I should've started pumping my gas first before going to the bathroom but I've done this plenty of times before and never had this problem (and I really had to go lol). As a side note, I live in Colorado and I have never seen a full service gas station anywhere in my state. And for the couple people calling me stupid about my "lack of a budget", I bought my dad a nice Father's Day gift and so after paying all my bills I was left with basically nothing. The attendant refused to admit that he had put it on the wrong pump so I called the company (Shell for those wondering) and they had the store GM come out to avoid getting the police involved. It took him an hour to show up and the attendant was being an ass the whole time. Cameras showed the GM that the attendant made the mistake (even though he was still trying to deny it). Finally after about 2 hours the GM filled my tank up and gave me a gas card for the 50 as an apology. And he ended up firing the attendant for his lack of professionalism. Sorry for the long reply everyone but thanks for the good wishes and taking the time to share your input! Definitely going to pump my gas first next time.
By ItsJustMe1616 / Sunday 15 June 2014 05:13 / United States
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By  ItsJustMe1616  |  26

This situation got a lot more difficult before it got better. For starters, in hindsight I know I should've started pumping my gas first before going to the bathroom but I've done this plenty of times before and never had this problem (and I really had to go lol). As a side note, I live in Colorado and I have never seen a full service gas station anywhere in my state. And for the couple people calling me stupid about my "lack of a budget", I bought my dad a nice Father's Day gift and so after paying all my bills I was left with basically nothing. The attendant refused to admit that he had put it on the wrong pump so I called the company (Shell for those wondering) and they had the store GM come out to avoid getting the police involved. It took him an hour to show up and the attendant was being an ass the whole time. Cameras showed the GM that the attendant made the mistake (even though he was still trying to deny it). Finally after about 2 hours the GM filled my tank up and gave me a gas card for the 50 as an apology. And he ended up firing the attendant for his lack of professionalism. Sorry for the long reply everyone but thanks for the good wishes and taking the time to share your input! Definitely going to pump my gas first next time.

Comments
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  Alikia96  |  20

Well, you can't blame someone for innocently riding up to a station that was empty and finding 50 bucks of gas unused. They probably waited a bit for someone to come and claim it, but nothing happened, so why not use it?

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  littlekellilee  |  41

I had thought that with preapproved pumps, you only get charged for what you use up to that amount. So if that were the case, that guy just stole $50 from OP. He should have told the attendant instead of using it.

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  Respect101  |  17

If they don't give you the refund, sue them, I know many people sue these days. But since you can't afford the court fees and lawyer, what about threatening to sue them if they don't fix their mistake? Just don't get sued for slander, just in case.

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  nlm92  |  15

It was a full serve gas station, OP wouldn't pump the gas either way.

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  potatoe_sundae  |  14

I highly doubt it was a full-serve station. the attendant is usually at the pump and begins pumping as soon as you pay. it was a prepay station... go in, pay, go back out and pump.

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  iann32  |  10

or lets say she was on pump 1 and she paid for $50 on pump 1. Then the person at the register put it on pump 4 instead of 1. But either way op got screwed over.

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A prepaid pump? That's just silly. How would you know how much gas you're going to need ahead of time?

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  Pwib  |  14

Give the attendant the money, maybe a little extra than you think you need, pump the gas, and if you don't use the full amount, go back in for change.

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  cryptic26  |  12

Not to mention lower gas prices. You can't pump your own gas in New Jersey but it's a lot cheaper than PA and DE where you have to. Since they have to hire employees to pump the gas, they get a discount making up the difference resulting in lower gas prices.

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I work at a gas station. All of my coworkers either have college degrees (management) or are in school to get one (peers). It offends me when people assume gas station employees are idiots. Anyways, at my gas station, we always just reset their pump if something like this happens, then file some paperwork about the stolen gas. Of course, my company is large enough to absorb mistakes like this. Hopefully the gas station you stopped at was a corporation location, rather than a franchise.

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I use to work at a gas station and pretty much it went as if the customer told us the wrong pump and the gas was pumped by someone else then there's nothing we can do. If we put the gas on the wrong pump and it was taken then we instantly give the gas to the customer and the gas amount was taken from our paycheck.

By  Noah98  |  20

Just be happy you're getting gas now before it's price rises again.

By  oKap1  |  15

You should be allowed a refund. If not, at least you only have to wait 5 days to get paid.

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  VeganVampyre  |  26

5 days is a fairly long time to wait to get paid, especially when you're broke and there's something you need to buy. Although I am wondering why OP would spend their whole $50 on gas, what if they need some money in the next 5 days?

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