Today, I got yelled at by a customer while working at a bank call center. He was furious I apologized for a mistake that someone else had made. I again apologized for apologizing. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, I was sitting in the break room when my boss came in and yelled at me about a mistake. Because I've worked in customer service for years, I instinctively responded with, "I'm terribly sorry to hear that, sir. I hope you'll still consider us in the future." FML
Today, I got yelled at by a customer for saving them money. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, a guy at work yelled at me for being incompetent when he got frustrated because I couldn't immediately solve his problem. After we got it worked out, he apologized for overreacting and said I didn't deserve his reaction. I'm so accustomed to being treated like dirt that I started crying. FML
Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML
Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
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Top comments
Adam5858 17
Well atleast you are nice enough to apologise
noisyboy4000 23
Sometimes you just can't win
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Comments (57)
garebear61 14
This makes me think that I apologize to customers at my work to much. Mostly because I am apologizing for mistakes that were not my fault to begin with.
prostar9993 15
Must be Canadian
Respect101 17
Banker: I'm sorry! Customer: Don't f*cking say sorry! Banker: Okay, I'm sorry! Customer: .... I'm so done....
tehdarkness 21
Bank customers are the worst kind. The only reason people go into a bank in this day and age is to inflict more misery on the poor corporate serfs that work there.
sunnysideup25 7
Time to apologize about apologizing for an apology. :) I apologize for that toungue twister.
battlehamster 8
Tell him 'I'm sorry that I'm not sorry'
meganlovestea 15
You just can't win when you're in the customer service industry...
WarMachine68 24
Tom Hiddleston? Is it you?
russfml 31
Fyl but the best thing to do instead of apologizing is look for the solution and be rid of that customer. At the end of the day that's what they want results and solutions
mychallm92 7
Lmfao keep apologizing till he fuckn goes nuts