Work, Phone calls, Customers and Client relations: Unrelatable

Unrelatable

By Marea90h - 09/12/2020 20:01

Today, a client hung up on me after calling me "Miss Proper" because I spoke too "clearly" for her. FML

I agree, your life sucks 900

You deserved it 64

May Day: Lily of the Valley and Misunderstandings
When lilies of the valley bring good luck... or not! Discover the stories behind every little bell! More…

Previous FML Next FML

Same thing different taste

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 375

You deserved it 2 513

By Jen - 20/10/2016 16:32

Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML

I agree, your life sucks 11 794

You deserved it 622

By DrunkPeopleSuck - 19/07/2019 16:00

Today, a customer at the bar I work at yelled at me for calling her "Ma'am." I asked what she'd prefer, and she gave me her name. When I called her by her name, she yelled at me for not calling her "Ma'am." FML

I agree, your life sucks 1 937

You deserved it 125

By suspended - 09/08/2014 00:16 - Australia

Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML

I agree, your life sucks 26 627

You deserved it 41 234

By Anonymous - 30/06/2016 20:42 - United States - Milwaukee

Today, my boss threw me out of her office during a conference call for daring to correct her. The client fired the company because she subsequently got all the information on the call wrong, and plainly had no idea what was going on. From all the screaming, this is now all my fault. FML

I agree, your life sucks 13 017

You deserved it 902

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 986

You deserved it 3 707

By jacks_smirking_revenge - 06/03/2009 22:31 - United States

Today, while out to lunch, my sister called me and asked me to pick her up from the mall. I told her she'd have to wait. She got pissed off and started cursing at me, so I hung up on her. She called me back 37 times until I answered and yelled "WILL YOU LEAVE ME THE FUCK ALONE?" It was my boss. FML

I agree, your life sucks 23 676

You deserved it 52 375

By hatemyjob - 23/04/2013 18:25 - United Kingdom - Colchester

Today, I answered a call at work from a very irate gentleman. After being shouted and sworn at profusely, I ended the call in a slightly less than civil manner. Turns out that guy is one of our company's biggest clients. FML

I agree, your life sucks 31 078

You deserved it 43 672

By GHTD - 27/01/2011 11:20 - United Kingdom

Today, at work, whilst on hold to an important client, I said to my co-workers "F*cking hell, this woman sounds high as a kite". I heard a cough on the other end of the phone. All calls are recorded. FML

I agree, your life sucks 7 603

You deserved it 40 969

By Anonymous - 17/03/2018 05:00

Today, while working at my dead-end call centre job that couldn't get any worse, I answered a call from a customer who was having loud sex. I still needed to sound professional and tell her when a product was released. FML

I agree, your life sucks 4 690

You deserved it 421

Seeya55 31

Wednesday 9 December 2020 21:14

Well excuuuuuse me, princess!

betterdaysahead 14

Thursday 10 December 2020 3:57

I say thats a win for you. thinknof it this way would you rather deal with a person who cleary was not expecting to have the topic clearly spelled out for them, there for making your job easier for you. Be Proud.😀

Comments

Seeya55 31

Wednesday 9 December 2020 21:14

Well excuuuuuse me, princess!

betterdaysahead 14

Thursday 10 December 2020 3:57

JackFaire 27

Friday 11 December 2020 18:12

I was in high school and got shot down for a date because apparently my vocabulary was too advanced and she couldn't understand half of the words I use.