So basically your neighbors are assholes

Hey everyone, Op here.
I live in the basement apartment, with a side door entrance. The problem is that my side door opens directly into an alley, so all packages and mail are brought to the front door. If I knew who was delivering it, it wouldn't be an issue, but it's direct order from build-a-bear (I was finally told what it was after the second time it got sent back) and we don't know who they're using to deliver. I wish that it was going back to my mother in law, but what's even worse is that it keeps getting sent back to the build-a-bear thing in Ohio (I'm in Ontario). The delivery company, thinking that the recipient has moved, doesn't even hold the package or leave a note for pickup, they immediately send it back. I don't think the new neighbours are even doing it to be malicious, I think they're just dumb. It's like six guys just out of residence (this is a university town, I'm a student too) and everytime I've spoken to them I get a deer-in-headlights look. Either way it's super annoying. I really like the suggestion of leaving a note telling the delivery guy that the upstairs neighbours are idiots and that I do in fact live there. Really made me laugh! Here's hoping I get it soon!