drayloon
Antioch, United States
Today, I tried to contact my college's financial aid office. After listening to the same damn "Our counselors are busy" message for over an hour, someone picked up the phone and hung up immediately. FML
Top comments
TastesSalty 9
Maybe you should rethink your FIRST choice of college >:)
stillalive33 14
You would think for the tens of thousands you pay in tuition, they would hire more people to answer phones!
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Comments (51)
Zen_Charisma 10
Sounds like something the University of Mobile would do
drayloon 50
Good to know I'm not the only one the system bends over and goes to town on. But as far as driving out there to speak to them in person goes, it's about a 9 hour drive assuming there isn't too much traffic, which there usually is, so that's not a particularly viable option
jamnglamgirlie 17
Did you manage to reach someone in the end?
drayloon 50
yeah I managed to get through 3 days later while at work cuz their office hours coincided with my work hours, fortunately my manager didn't care. lol
starcaller17 16
Don't pay tuition, then they will pay attention to you!
Fas4wd 13
Been there many times. Unfortunately it's common practice by many call centres.
Queen_of_Night 20
I had a similar problem with admissions and my advisor. I submitted my paperwork well over the time it takes to complete the process (6-8 weeks), and I had enough credits for automatic entry. I called at week 7 to find where my application was "Oh we're getting to it." Week 8 "Souldn't be too much longer.". Week 9 "Don't worry!". Finally we're almost at week 12 and I get some poor girl on the phone who says "Um, no we're not having problems here. You know it takes 6-8 weeks right?" I snapped back "It's been almost 12!" You could just hear the horror in her voice. "I'll set your folder on his desk. I'll have him call you." I was approved less than 12 hours later without a phone call of course. So I have less than 2 weeks to sign up for classes and I have to talk to my advisor first... Called her. Bitch was on vacation... College Advisor on vacation 2 weeks before classes start. So I tried to talk to the other advisor, "You are not my student, you need to wait for your advisor." I spent 2 days before class started scrambling for whatever was left to take. It literally ruined the rest of my college years.
paravoz 30
similar to my situation. I paid tuition today and it didnt show up in the system. Called and waited for over an hour with a message that im second in line. called with another phone and the office was closed.
tonyfan00 38
Well now that is just plain asshole-quality for a company. FYL
tehdarkness 21
I'm sure they have an online option
tbon3r 15
maybe they were so busy they can only allow one second conversations.
kaitieloo 22
They didn't give me a grant my second year because my "financial situation changed" (which it didn't). That meant I couldn't afford to live on campus anymore and have to commute 100 miles a day to school/work now. The financial aid office is literally Satan.