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drayloon Antioch, United States

Today, I tried to contact my college's financial aid office. After listening to the same damn "Our counselors are busy" message for over an hour, someone picked up the phone and hung up immediately. FML

51

drayloon tells us more.

drayloon 50

Good to know I'm not the only one the system bends over and goes to town on. But as far as driving out there to speak to them in person goes, it's about a 9 hour drive assuming there isn't too much traffic, which there usually is, so that's not a particularly viable option

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Top comments

TastesSalty 9

Maybe you should rethink your FIRST choice of college >:)

stillalive33 14

You would think for the tens of thousands you pay in tuition, they would hire more people to answer phones!

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Comments (51)

TakDatWitU 9

Nothing frustrates me more than being on hold.

smile5210 7

I actually had to leave a school because this kept happening to me. For MONTHS I tried and I'd be hung up on, leave a message & get no response, or just have the system tell me they couldn't be reached. Ended up taking a year off & going to a much better school.

SabriLittleRed 25

Ahah, Don't Sweat It OP; We've All Been There ☺

vikky538 29

that clearly paint a picture their financial status...

CuriousYel1ow 13

Time to transfer

anscott 2

I'm going through the same thing -.- $5,065 in debt because they haven't processed things i turned in 4 months ago...messing with my ability to buy books cuz they can't get their stuff together :/

fantasyworld 39

I have that same problem with my college. Then no one knows anything, if you have a question you have to go through several people to find the answer.

olpally 33

Nobody feels like working anymore. Lazy asses. Sorry op, keep trying.

Phanny141 5

Well, they are probably busy helping the students who are actually there in person, and lets face it, if you were to drive all the way there and wait for your turn to see a financial aid person, you would feel like you deserved priority over someone who just made a phone call...

meli1195 31

Everyone should get priority because they are all paying for the services provided by the school and as OP said, driving there is not an option.

smile5210 7

Not to mention many students could be out of state during break...

Frostillicus123 10

I worked in a call centre that's called fat fingering... I've done it accidentally a few.