Today, a customer approached me, smiling and asked what kind of cheese was in our cheddar cheese balls. Thinking he was joking, I laughed and said "swiss." He ordered, found they were indeed cheddar cheese, and reported me. FML
I didn't think it was swiss..I made a stupid joke that backfired. Cheddar cheese balls are the only fried cheese item we carry. There is a 6 foot menu board with the description right under the item. The customer is a regular who comes in and harasses us all the time. He says things like I will go to hell for having a tattoo while he buys lottery tickets out of the machine. Since he laughs the comments he makes off like he's joking, I figured I could joke with him a bit.