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FMyLife
ShroomSalad Miami, United States

Today, I was on hold with a company for so long that I was able to shower, clean my house, and was using the hold music to put my son to sleep. FML

87

ShroomSalad tells us more.

ShroomSalad 19

Thank you guys all for the nice comments! And yes I did finally get through to them, they decided to answer just as my son closed his eyes! FML!

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Thanksgiving

Questions about your love life, a burnt turkey and the cousin who knows everything: Thanksgiving, a contact sport.

Top comments

Michael903 18

How many times did you hear, "Your call is important to us"

Lillyyy06 6

I always wonder if it's really that busy or the employee just take a break and secretly wishes you hang up...

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Comments (87)

flower_pow27 13

You should put that on the company review

Jaadde 24

I'm currently on hold to Student Finance England, decided to check FML to pass the time and this is the first one I see. I see we operate at different levels of productivity OP!

CountBlacklight 8

least you took a higher path with it, unlike most others. that said, what you really deserve is to reward yourself with a nice cold one.

ShroomSalad 19

Thank you guys all for the nice comments! And yes I did finally get through to them, they decided to answer just as my son closed his eyes! FML!

Driving_Gaming 22

That's good, at least you could go undisturbed!

Isandri 29

great to hear that. I'm wondering tho, why any person thinks, that you deserve this :d I hope you got your matter resolved as well :)

chaosmagnet 9

Was it Comcast lol

negb 30

41's picture makes this so much better. Looks like she was on hold with Microsoft.

Amorettex 19

Comcast would do that

ThrottleJockey 36

I feel you OP. We have a game at work to see who can stay on hold with I.T. the longest either before they pick up or we hang up in annoyance. My personal record is 3 hours before they picked up. The music is like something from a 1990's computer pinball game called 'Enigma' and plays on a 30 second loop.

Rojod 13

I worked at an IT firm. If we didn't answer in three times, the call would be redirected to another part of our company. By that time, someone would have answered. Seem to have a bad IT departement there ;)

NH_Freelancer 19

You must be a satisfied Comcast customer! They appreciate your business.

tamesenicole 27

Comcast sucks

tiredofwaiting 25

Wow how expensive was the phone bill?

Murilirum 23

Comcast? Comcast.

PhinIt2WinIt 24

Well that's Comcast... and just last week my dad called Comcast everyday for five days trying to put out service back on after we already set a date for payment...

chaosmagnet 9

Haha sorry (I work for Comcasts payment center on the phones.) the call volume is usually so high and takes so long because of people being in different regions of the country and the amount of calls that come in so quickly that the couple hundred people aren't enough to cover a region. There's not even a couple hundred in my region on one side of the building cuz the other half takes care of time warner.

VeeFML 10

so...they under staff. That's the reason for long wait times in call centres. Only other option is poor forecasting but good staffing levels would fix most of that.