Today, I almost got upgraded to business class because the gentleman at the check-in was so mortified at having called me "sir" instead of "mam." However, before it could go through, his colleague stopped him, telling me that it was "an easy mistake to make." FML
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Top comments
By
A Frenchy in Eire
| 31
I don't think you should get free stuff since the employee made a mistake and sincerely apologized for it, but his colleague was a dickhead.
By
Tripartita
| 44
So, listen, if you're not doing anything after the FML… wanna hang out?
COMMENTS
By
A Frenchy in Eire
| 31
I don't think you should get free stuff since the employee made a mistake and sincerely apologized for it, but his colleague was a dickhead.
Reply
Rammer3500
| 23
Agreed
By
Tripartita
| 44
So, listen, if you're not doing anything after the FML… wanna hang out?
By
dabomsht123
| 3
That was a dick move on his part. It's a easy mistake, but since he said he would upgrade you he should of did it
Reply
Cali
| 54
Exactly... if the upgrade was already offered, it's kind of mean to undo it. It's worse customer service than not offering at all in the first place.
By
sasquatchius
| 3
Mildly annoying at worst.
By
sasquatchius
| 3
Mildly annoying at worst.
By
Miss_080
| 21
Just because the colleague was such a douche as well, you should have made a scene. Yes the first gentleman may have made a mistake, but the colleague's comment is what would have gotten to me more. I'm sorry but you don't speak to Customers that way...
Oh and it was already made available to you that you'd be upgraded.
Oh and it was already made available to you that you'd be upgraded.
Reply
rhiannonleesarah
| 14
nothing in the FML says OP made a scene
Reply
rhiannonleesarah
| 14
oops misread your comment
By
Mynxie
| 26
Too many negative votes, comment buried.
Show the comment
By
barleyguy
| 17
me and my wife got bumped up to first class because our tvs were broken on our way to our honeymoon. it was a nice trip. we even got free drinks. whether it was because we were in first class or because wed just gotten married i dont know. westjet sure got brownie points from me anyways
By
idefka
| 33
It's happened to me many times.