Today, a customer cussed me out for hiding behind the counter a jacket she's been "eyeing since it came out". She loudly exclaimed that she was going to report me to my manager and get me "fired." It was my personal jacket that we don't even sell. FML
ktmla tells us more.
ktmla 14
OP here. To those of you who referred to me as "he"... I'm a girl :) I work at Hollister and the jacket is actually one my friend from Georgia gave me. It's his school jacket so I'm not sure why she wanted it. #1 Damn straight. #2 We don't but I'll make sure to put it in the suggestion box :-) #3 I was worried she would try to jack it (get it)... #18 I would've assumed the same thing had it not be from a school in a different state. #24 It's one of those things where it's only nice to me for sentimental reasons haha. Thanks though. #28 Although that is often true my manager is really cool so after the whole thing was over I was able to explain exactly what happened and I didn't get in trouble. #44 Thank you for your novel :-) you rock. #48/71 (and anyone's else who wanted clarification): I know your comment was buried but actually we do have that exact rule. We aren't allowed to have any personal items visible except for the clothes/accessories we are wearing (which are required to be from the store as part of the dress code). My jacket was actually behind the counter in a place not visible to customers and had she not been walking behind the counter (against the rules btw) to get to the dressing rooms she never would've seen it. I just couldn't include that in the 300 character fml. #64 I'm guessing that was a joke :) But if you were serious then if you are ever working in retail don't do anything like that unless you want to get fired. #67 More than you know. #74 Nah, she was just a bitch. #73 By fill pup I'm assuming you mean follow up. But you're right some people can really be jerks sometimes! #88 Exactly. #66 Obviously (not a) Product #83 The only place I told her to go was hell.. Wow, just kidding, that was dramatic of me. But no it was a school jacket. #84 I'm sorry that sucks.. Sorry this is so long I wanted to try to reply to as many people as possible. -Katie
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Top comments
inner_peace 19
Some customers are just morons, OP.
Dunmerdude 13
I'm sorry OP. Hopefully you guys sell common sense as well as other jackets.
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Comments (107)
brand125 17
did you explain that to her before she got too far into her cussout?
vikky538 29
sorry OP ... idiots are everywhere...
whenitdidhappen 14
even the best jacket cant make the person who cuss other people in order to get it seem nice
DA14573 6
What would of really been an FML is if the manager made you sell your jacket to her. For half of what you paid for it. Cause.. Managers
name_loading 19
As #13 pointed out, that isn't really an option.
cryssycakesx3 23
**ah. I meant #11. sorry. right. I didn't say I didn't understand, but thanks though. does the manager selling someone else's jacket that they don't even carry make sense to you? it shouldn't.
FrankHotpants 31
Ok, just let her do whatever she wants and see how far she goes for not getting your jacket, she's only going to look like a fool.
inner_peace 19
It doesn't, but there are some pretty bad managers out there who'd probably think of doing that.
brandoneyez1 25
Again I point out that the customer is not always right!
ZomBgal 12
OP, you should submit this to Not Always Right. and if you do get in trouble for not giving her your jacket, then postit to Not Always Working. I will be eagerly awaiting your submission(s).
brianjman14 23
You should have said the jacket is for something crazy like $900. See if she still wants it then.
yogi29 11
start the bidding!