Today, I ordered a set of chairs on Amazon for my work. The confirmation code they were sending didn't show up on my phone or email. Two hours and countless chats with customer service bots later, when I got to speak with a human, the confirmation codes showed up. I still cannot order the chairs. FML
Yudith tells us more.
Yudith 25
Update: after creating a business account only to be able to order the damn chairs and ordering again, the system somehow took my personal credit card to complete the transaction, then cancelled it just because. I still cannot order the chairs. Will try again on Monday.
Collection
Autumn: Leaves and Laughter
When the leaves fall, the laughter rises. Discover autumn stories as crisp as dried leaves!
Today, I tried signing into one of my many food apps. After three hours, forty five minutes, and several emails with tech support, I realized that I had mixed up the emails I use for my Amazon and food accounts. FML
Today, I finally got a product I ordered two weeks ago as a free trial-only pay shipping deal. Also today, the same company took an extra $130 out of my account without authorisation. Best part: when I called to sort things out, they told me they had no record of my order details. FML
Today, I tried to schedule a counseling appointment so I could vent about the lack of quality control in software. The online scheduler said to call. The secretary scheduled my appointment then said the system would send an email with the appointment link. The email did not contain any links. FML
Today, I was so tired that I thought the item I'd ordered a few months ago had been delivered then stolen, so I emailed the company about it. When I checked back on the website, I realized it hadn't actually been delivered yet and I read the invoice wrong. FML
Today, I spent ten minutes annoyingly arguing with a customer service chatbot, demanding to speak to a real human. When a real human finally joined, they opened with, “So... I see you’ve been yelling at my robot.” FML
Today, I called the DMV. The automated voice said, “Your expected wait time is… 7 hours.” I waited. When I finally got through, the human redirected me to a chatbot. The chatbot crashed. FML
Today, I got an email that my Amazon account was probably hacked, and they have gone ahead and canceled all orders that seemed suspicious. Two days ago I was celebrating that I'd finished Christmas shopping early. Never mind. FML
Today, I booked a long distance flight across two continents, costing me over 600 bucks. I then got a confirmation email. For a different flight. I wrote to their customer service address, saying there has been an error, and to please either change or cancel the booking. I never got any reply. At all. FML
Today, the package I've waited for months for finally arrived. It turned out it wasn't for me, but for my sister, who bought the same thing only 2 weeks ago. When I called, the company told me they received my payment, but that there were no more of the item in stock. FML
Today, I went to the pickup location where the email from Amazon said my package was, but they didn't have it. Through order tracking, I then found out that it has been delivered to the wrong location, on the other side of town. This has happened twice in a row now. FML
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Top comments
AstroTurf Matador_602345635 10
Your FML is very confusing. You ordered the chair, but couldn't order the chairs? Which is it?
d j mom 9
exactly. the confirmation code confirms that your order went through, so why do you think you can't order them?
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Comments (3)
AstroTurf Matador_602345635 10
Your FML is very confusing. You ordered the chair, but couldn't order the chairs? Which is it?
Yudith 25
I tried to order the chairs. I completed the web form, and the website said that I needed a confirmation code, probably because it's a big purchase, and when I couldn't provide it, it closed my order and every order of the same chairs I tried to do. The human customer service representative told me that she spoke to her team and they will call me back. I am still waiting.
d j mom 9
exactly. the confirmation code confirms that your order went through, so why do you think you can't order them?
Yudith 25
Maybe I should have named it "verification code". It would have been less confusing.
Yudith 25
Update: after creating a business account only to be able to order the damn chairs and ordering again, the system somehow took my personal credit card to complete the transaction, then cancelled it just because. I still cannot order the chairs. Will try again on Monday.