Content almost refused by staff

By LibraryLife - 25/03/2016 01:07

Today, a patron called at my job and cussed me out for "mocking her disabled husband". He had called a few minutes prior, and I could not understand him due to the static of the phone, so I asked him to repeat his name. He didn't sound upset on the phone. His wife, however, is taking this HR. FML
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