By cwl727 - 09/04/2014 16:49 - United States - San Francisco

Today, a customer threw his hot coffee all over me, because it was taking "too long" for their credit card to be approved. FML
I agree, your life sucks 48 102
You deserved it 3 232

cwl727 tells us more.

So I am doing a follow up on this because for some reason a different name was put as the author, I have contacted FML about it. This happened about 2 years ago when I worked at a theme park in Orlando. The guy was buying tickets and I told him that the computer told me I had to call the credit card company. I asked if he wanted me to use a different card and he said no and was fine with me calling to get authorization. I was on hold with the company and it was taking too long for him. He started complaining and I told him I was on hold but instead of calming down he threw his coffee on me. It was not scorching hot but it was hot enough that it did burn a bit. Security came over and escorted him off the premises and he is now banned from the entire company's property. I didn't sue in fact it was just another story to tell my friends and family.

Top comments

cjwayy 22

I think that qualifies as assault. Take his grumpy ass to court!

blcksocks 19

I heard the customer is always right... So direct your punch to the right side


arandomusernameaa 20

1st! sorry couldn't help wasting this comment... that is rather inconsiderate of them...

Have you not learned that there is never any positive thumbs to result from claiming "first"?

arandomusernameaa 20
cjwayy 22

I think that qualifies as assault. Take his grumpy ass to court!

FranklySpeaking 11

@8, what's wrong for taking someone to court for doing something they shouldn't be doing? Some people can get second degree burns from hot liquids such as coffee.

Well, atleast from my point of view, it is just a waste of time and money. It would be much quicker and save money and time to just ban that customer from the shop.

I got banned from McDonald's because I, in a bad state of mind, went into the back to cook my own food because my cashier was Irish.

@8 So you're saying that when someone pours scolding hot coffee on you, you'll just say, "Oh it's fine, here's another!' Instead of insuring that the prick pays for your soon to come hospital bill?

rocker_chick23 27

8: He has a valid reason to take the customer to court and sue him. He assaulted the OP which is against the law. Also depending how hot the coffee was, sue him to pay for his medical bills.

I think that's a bit overreacting if they didn't get burns. Just ban them from the store, it saves time, money, and op doesn't have to deal with his crazy self anymore

If the coffee burns the person, that counts as assault in most modern countries. If it had been a fresh cup she could have been disfigured by the burns.

DrownedMyFish 18

21, let me throw hot coffee on you and see how well you shrug it off.

I, for one, thought that #8's comment was meant for the actual FML, being that Americans (i am from Alabama, so the most "'Murican" possible) are seen as impatient, hotheaded, and generally pricks.

badluckalex 23

op could really make that guy sorry for what he did. the coffee, especially at places like petes, burns the shit out of my tongue if I try to drink it right away. good luck op!

#8 used ^ indicating that he was replying to the person who posted above them.

skyeyez9 24

In this case the customer deserves his ass thrown in jail and charges pressed. Because it will deter his stupid self from tossing a scalding beverage onto people.

^This would be a legislate use of the legal system. Suing someone if they spilled coffee on you by accident, for example they tripped, is stupid and should get your ass thrown in jail.

so #21 if the op had to go to the er he should just eat the cost he'll no make the douche pay and screw workmans comp make the customer suffer.

incoherentrmblr 21

#19, I thought of an episode of Seinfeld.

#33#34#50#82 Atleast from the actual FML, it does not say to me that OP was badly injured. Then i would assume that OP would end it with "I had to go to the ER" or someting, so it does not feel like OP was injured enough to go to court, and the comment was ment for the commen above not the acctual FML. And #50 I would not just stand there and shrug it off, I might have just thrown out a punch or something but, i would not use time and money to go to court Oh, and #33 i said ban him, not give him another or new one for his inconvinience.

Actually this counts as battery. Assault is just the threat of violence.

lexiieeex3 32

I work at a coffee shop at my college and customers keep on getting pissy when their credit card takes forever to process on our dated machines. If I could increase the pace of the machine I would. The death glares and stomping of the feet are extremely rude but throwing coffee at someone is just horrendous.

Sort of weird for people to use their credit card for just a coffee and a bread roll or something. As a coffee addict I treat my fivers like gold :P I feel like such an inconvenience when I use my credit card for tiny purchases.

michaeljc7 3

Some people never learn patience

blcksocks 19

I heard the customer is always right... So direct your punch to the right side

I'm sorry, OP. Maybe you should take him to court?

I didn't really know people could do that in real life. I only see that in movies lol

Of course they can. It's a question of if they will or not. Should they? Of course not. Unfortunately, there are always assholes that will, even though they risk seriously injuring someone. People really suck sometimes.

It's ridiculous how little patience some people have. It's not like you were controlling how fast or slow the credit card was going, and they had no reason to get upset at you. Sorry OP, I hope you didn't get too bad of a burn.

I would of yelled out that his card was declined so he would feel stupid.

Yes, because embarrassing someone is so much more satanic than said person throwing hot coffee on you.