Today, I tried canceling my internet service. The lady on the phone had me on hold for half an hour when, all of a sudden, the call dropped. When I tried phoning back, I was informed that they closed half an hour earlier. FML
Hey guys OP here and FINALLY got an fml published! Phoned them again yesterday at a more appropriate time and they just told me due to high emergency volume to phone tomorrow (as in today). If they don't cancel it today, I will go ape shit as they're still billing me :) thanks everyone!