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MLAA_fml tells us more.

For all the people who think this is strange you have to understand hes been a regular at my store for 2 years. Its not like it was some random person. Hes so depressed and angry every time, so when I finally saw him for once not looking upset and like he wanted a hug I went for it. Silly mistake on my part but what can I say I always hope for the best in people. He came back today and apologized. See a friendly hug goes a long way. So you negative people need a hug.

martinaaah tells us more.

Nope, sorry. This is the OP, this happened at The C Shop in Birch Bay, Washington

ak_6694 tells us more.

For anyone who is interested, she has taken it with good humour and is still laughing about it. It's one of those electronic scales, so I did briefly get her to believe that due to the GFC, the scales would say she was putting on more pounds than kilos before I came clean with the truth.