Today, I went to the Apple store to try and figure out what's going on with my iPhone. After an hour of speaking to three different geniuses and waiting around, their solution was to "Google it." FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I called my cell phone tech support to help with my Samsung device. They sent me contact info for Apple support. FML
Today, I took my iPod to Walmart to replace the battery. They tell me to call Apple. I go home again and call Apple. They tell me to call Walmart. I call Walmart. They tell me to bring it in. FML
Today, at the Apple Store, the crew, security, manager, technician, and fellow customers alike, never bothered covering up to laugh at me when I went there to have my phone fixed. Someone somehow hacked my iPhone, and when I use the Face ID, it makes a bloodcurdling scream of fear in full volume, then shuts down. FML
Today, my dad and I had a yelling match about me "lying", because I was unable to contact iTunes support without a phone number. To prove a point, he went online to find the phone number. It's been an hour and he's still searching for the number. I can't leave the table until he has found it. FML
Today, I waited 45 minutes at the Apple Store for my grandpa to very loudly ask why PornHub wasn't loading on his computer. FML
Today, I got a new phone. Only after berating the Sprint employee and Apple support desk because I could not call, text, or access the Internet did I find out that I didn't need to buy a new phone. It was just on airplane mode. FML
Today, I've spent far too long on hold to Apple customer support. Unfortunately the only thing to come from it is I now have "Call me maybe" stuck in my head. FML
Today, my iPhone got back from being fixed. When I opened the box there was a note attached to my phone that said, "All you had to do was turn it on." FML
Today, I was on the phone with tech support for over an hour, getting increasingly frustrated. After finally fixing the issue, I sarcastically said, "Thanks for nothing, genius," thinking I'd hung up the call. Turns out, I hadn’t. The tech guy coolly replied, "You’re welcome, genius." FML
Today, I stood in line for one hour to get a new phone. It then took me 2 minutes to drop it and shatter the screen, and 2 seconds for the employee to look at, laugh, and tell me, "That Sucks." FML
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Top comments
oj101 33
Perhaps they're not really Apple Geniuses, but rather the meme kind.
thatssocolleen 2
Interesting, since google and apple are now rival companies. Anyway I hope you figure it out Op
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Comments (150)
ryanator008 23
I wouldn't put it past apple to do that.
littlemonster29 7
First world problems.
maddygirl820 10
They're not really geniuses
akiahara 14
Irony is fun. Should've bought an Android device, apparently.
kriz_allizwell 6
You were thumbed up not for your comment, but for your dp.
Levvy 22
How dare they? There should be some kind of centralized, massive network of information that they can use instead. You know, something where they could access information about past incidents of people who have had similar problems and the solutions they reached. oh, wait
dunebro 15
You mean like, the internet?
fleur_de_fevrier_fml 23
When a customer buys an item as obnoxiously expensive as the Apple products are, the minimum is to provide a decent customer service
Levvy 22
Inter.... net? What is this... inter-netting thing you speak of, dunebro?
GrEdDySRT65 3
What is happening
dunebro 15
Google doesn't give stupid advice! :o
fuzz97 23
Really? Last time I was at the Apple store trying to get something fixed, the guy at the Genius Bar looked at my iPod for like five seconds and then just have me a new one.
Chaylbs_Draco 8
That's always what has happened for me too. I have never had a bad experience at my store.
stormchaser24 24
I would have googled it first, and see if that helped first. But that is because the closest apple store is 3.5 hours away.
littlekellilee 45
Though its ridiculous that they gave up (THEY could have googled it without telling you and fixed it), I understand why they said this. Apple doesn't have a search engine, no matter what they're going to be directing you to a competitor, and they may as well choose one of the two best one instead of saying "Why don't you Ask Jeeves?". That would make then sound like idiots.