Today, I went to the Apple store to try and figure out what's going on with my iPhone. After an hour of speaking to three different geniuses and waiting around, their solution was to "Google it." FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I called my cell phone tech support to help with my Samsung device. They sent me contact info for Apple support. FML
Today, I took my iPod to Walmart to replace the battery. They tell me to call Apple. I go home again and call Apple. They tell me to call Walmart. I call Walmart. They tell me to bring it in. FML
Today, at the Apple Store, the crew, security, manager, technician, and fellow customers alike, never bothered covering up to laugh at me when I went there to have my phone fixed. Someone somehow hacked my iPhone, and when I use the Face ID, it makes a bloodcurdling scream of fear in full volume, then shuts down. FML
Today, my dad and I had a yelling match about me "lying", because I was unable to contact iTunes support without a phone number. To prove a point, he went online to find the phone number. It's been an hour and he's still searching for the number. I can't leave the table until he has found it. FML
Today, I waited 45 minutes at the Apple Store for my grandpa to very loudly ask why PornHub wasn't loading on his computer. FML
Today, I got a new phone. Only after berating the Sprint employee and Apple support desk because I could not call, text, or access the Internet did I find out that I didn't need to buy a new phone. It was just on airplane mode. FML
Today, I've spent far too long on hold to Apple customer support. Unfortunately the only thing to come from it is I now have "Call me maybe" stuck in my head. FML
Today, my iPhone got back from being fixed. When I opened the box there was a note attached to my phone that said, "All you had to do was turn it on." FML
Today, I was on the phone with tech support for over an hour, getting increasingly frustrated. After finally fixing the issue, I sarcastically said, "Thanks for nothing, genius," thinking I'd hung up the call. Turns out, I hadn’t. The tech guy coolly replied, "You’re welcome, genius." FML
Today, I stood in line for one hour to get a new phone. It then took me 2 minutes to drop it and shatter the screen, and 2 seconds for the employee to look at, laugh, and tell me, "That Sucks." FML
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Top comments
oj101 33
Perhaps they're not really Apple Geniuses, but rather the meme kind.
thatssocolleen 2
Interesting, since google and apple are now rival companies. Anyway I hope you figure it out Op
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Comments (150)
Kalipczo 21
Perhaps you should google it.
CJB3228 17
Oh the irony.
DocBastard 40
PEBTAC. If you don't understand that, google it.
MrBond007_fml 6
You mean PEBKAC?
htownpostman 16
Keyboard and chair, table and chair.. Same shit
hanymandy 6
That's apple for you. Usually their solution is to buy another one of their products to fix your currently broken one.
jep00 8
U need to make a appointment first
Enslaved 38
That's unfortunate for you but I have to say, the Apple store closest to my house has always treated me like royalty every time I had problems with my iPhone/ Apple products. I have even been given a home and car charger for "free" at different times when I told them I was having problems with my current ones. My experience is they have one of the best customer services, I ever had to deal with. (:
sajupt 17
+ 1. Same here...
TheMathMajor 26
The one that I've been to in Atlanta is awful. My phone had broken the day before I was leaving to go out of town, so I went there to get a new one. I made an appointment for early in the morning, missing one of my classes so that I could go because I didn't want to travel without a phone, and they took FOREVER and were not helpful at all. I left without a phone and I had to stop by a t-Mobil place and get a cheap prepaid phone before rushing to the airport to catch my flight. They were super busy, but they had plenty of employees there, but they were all very slow even after I told them I had to be somewhere. Ugh never going to that apple store again.
alycion 39
I've dealt with about 6 different stores and never ran into bad customer service either. Op, call the tech support number and tell them what happened at the store. The support line usually gives good support and I don't think the company would appreciate their employees doing what was done to you.
TheNewGuy03 29
Apple gave you a home? ...shit, I read that totally wrong, because I was gonna go buy an iPhone 5 just so I can get a free house. Be right back -- my Nigerian prince friend is sending me an email.
charvisioku 22
Well it is Apple.
Mookiisfabulous 15
That sucks! The one where I live are helpful... Sucks to have bad advices from people who doesn't care... Sorry OP
Ja777 9
Please say you're not paying them for this!!
perdix 31
They didn't say "Bing it." That's genius!!
poindexter25 5
Because it's not google!