Today, I got a new phone. Only after berating the Sprint employee and Apple support desk because I could not call, text, or access the Internet did I find out that I didn't need to buy a new phone. It was just on airplane mode. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I called my cell phone tech support to help with my Samsung device. They sent me contact info for Apple support. FML
Today, after going to T-Mobile thinking my phone won't receive texts, I found out that my phone is perfectly fine, my friends just don't text me back. FML
Today, my cell phone broke. It wouldn't even turn on. I went online to access my account so that I could order a new phone. I couldn't remember my password. The phone company had an option of "forgot my password". Upon clicking I get a message saying "Your password will be sent to your phone". FML
Today, I switched cell phone service providers, hoping to upgrade. After working out the details and picking a phone in the store, I got home to find my brand new cell can't get a signal in my house. I already signed the two year contract. FML
Today, my iPhone got back from being fixed. When I opened the box there was a note attached to my phone that said, "All you had to do was turn it on." FML
Today, I went to the Apple store to try and figure out what's going on with my iPhone. After an hour of speaking to three different geniuses and waiting around, their solution was to "Google it." FML
Today, I had to sell my phone to pay for the phone bill. FML
Today, since my phone had two eSIM cards, I decided to activate the second one. No harm no foul, right? But then I realized having two with the same number was redundant and turned it off. That disconnected my cellphone data, causing me to fly into a panic. It took 30 minutes with customer service to fix my mistake. FML
Today, I realized that with all the money I've spent on repairs for my iPhone through the months, I could have bought a phone that doesn't die horribly whenever I so much as give it a mean look. FML
Today, after calling the insurance plan for my new iPhone a "huge waste of money", I promptly dropped it in the store while trying to put it into my pocket, cracking the screen. FML
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Top comments
Welshite 40
I'm not surprised. You seem a bit flighty.
Timmip12 9
Did you try turning it off and on again?
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Comments (105)
Welshite 40
I'm not surprised. You seem a bit flighty.
syki 22
Talk about an airhead.
MikaykayUnicorn 36
Hey OP? Here's a tip. The more you yell at people in customer support, the less they want to help you. My mom worked for Directv and when people were complete assholes to her she would hang up on them and pretend the call got disconnected. Don't be a dick, it won't get you very far in life.
Vashen 5
46 - when I worked in telecommunications, if anyone was a dick I would hang up. If I got the call again, I told them I hung up and would continue to do so whilst they were rude.
ApacheC424 18
This is why it is always good to do your own research into an issue before getting other people involved.
sinverguenza 11
And if you do have to get people involved, yelling at them doesn't make them more inclined to solve your problems; they give less and less of a shit the more your voice starts raising at them.
Kiernan151 25
Yeah I worked at a customer service desk at a store, and if you yell at us no matter how many times we tell you "We're doing everything we can" we do less and less to resolve your problem.
Timmip12 9
Did you try turning it off and on again?
eyepuppy 31
The button on the side, is it glowing?
R2Y2 22
OP probably won't find it and yell at someone again, don't encourage them.
tonyfan00 38
Have you tried charging it?
NeonVines 6
Come on how could you forget to put it off flight mode when you landed? ydi
doodlecloud 27
OP said they'd just bought a new phone, so it probably just came like that. Still, it's one of the first things you check if you're having problems with a phone so OP totally deserved it. That said, the employees should've worked it out too...
pyronexus 12
He said he got a new phone but then found out his phone was on airplane mode so he didn't HAVE to buy a new one. Meaning his OLD phone was the one on airplane mode. Not his NEW one
Brandi_Faith 34
There's the possibility that op turned it on airplane mode by accident. My aunt would somehow pull up the screen and put it on Do Not Disturb mode completely by accident and had no idea how she did it; she did this so many times that she knew to check the Do Not Disturb button if things weren't working right. Maybe op went to turn his wifi off/on again or turn up the brightness of the screen and accidentally turned airplane mode on. I also feel like Apple's help desk should've asked him to check his airplane mode; you think they would've been one of the first things they checked. With all that said, it's still not cool that op was flipping out on the customer service who was just trying to help. Fyl because we can all make mistakes like this, but ydi because you were freaking out on people that were just trying to help you.
KayleeFrye 39
Maybe the employees WOULD have worked it out if the OP wasn't yelling at them and berating them. There's no excuse for that. Chances are that if the OP had kept calm they would have fixed the problem in 2 seconds. When a customer starts screaming at you, you care less about solving their problem and just want to get them the f*ck out of your face. I'll never understand why some people think it's OK to be so disrespectful!
TeasinDaNoobs 16
I'd like to ask how old you are, because at a certain age, this isn't any linger a YDI
sirrubberduckie 37
Berating employees is never acceptable.
Wutdafuqq 24
YDI. how did you not see the airplane symbol on the top of your screen?
flaka816 8
That is exactly what I was thinking!!! When it is in airplane mode there is a big airplane in the top bar. Not that hard to figure it out.
spanjers 10
Did you try adding water?
TheNewGuy03 29
Or putting it in the microwave to increase reception?
rkay5989 12
Sorry op but that's one of the first things you should check! Well enjoy your new phone!
Skylyric52 11
Well if you tried to call wouldn't it have said "Turn off airplane mode to make calls?"
WAKingUP91 11
do iPhones do that?
iiTzNeeNerz 26
Yeah, they do. If you try to use the Internet, it will prompt you to turn off airplane mode as well.
reklawelyk 15
Dumbass