Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
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Same thing different taste
Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML
Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML
Get on with it
Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML
Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML
Today, I was waitressing when a man sat at my table with soda from somewhere else. Drinks are half the profit for restaurants. There is a strict policy that you have to charge for carry-in drinks. I told him this, he yelled at me so I told him I was doing my job. I got fired, for doing my job. FML
Today, I was shopping at my workplace, out of uniform, with my husband. A customer recognised me and wanted me to serve him, but I couldn't since we can be fired for doing so while off-duty. He complained to my manager, who wasted no time publicly bitching me out. FML
Having a normal one
Today, at work, a woman came up to the counter and asked if we made sweet and sour chicken. Before I could answer, she gave me a really long recipe and said, "I expect to see this on the menu next time I come in, or I will complain to the manager about your lousy work ethic." I work at Starbucks. FML
I want what I want
Today, my boss threatened to fire me. Why? An old lady spent 30 minutes looking at our menu before asking for "cottage pie." After telling her that it wasn't an item on the menu, she spent another 20 minutes deciding. She then asked for several more items we didn't have, then complained to my boss. FML
Weird questions
Today, a customer asked me if we serve spaghetti. She then asked for a manager because I was giving her a weird look, laughing softly when telling her yes, and apparently making her feel stupid. My manager wrote me up. I work at the Old Spaghetti Factory. FML
I WAS RIGHT!
Today, I was sent home for refusing to sign a write up at my restaurant. A customer insisted that she doesn’t drink soda so she’d like a ginger ale. I calmly explained to her that ginger ale is in fact soda. She told management I was being condescending and rude, because she didn’t believe me. FML
Top comments
newburton13 26
I'll take a polyjuice potion and a blueberry muffin.
notjanedoe 27
You're such a muggle. The secret menu is only visible to wizards and witches.
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Comments (201)
newburton13 26
I'll take a polyjuice potion and a blueberry muffin.
FMLKitten 15
And I'd like some No Melt Ice Cream.
LeFrogDog 27
Comment moderated for rule-breaking.
ill hwve what thier having
Welshite 39
#27: I think you need to be cut off. You seem to have had a bit too much butterbeer already.
rawr_ily96 24
I couldn't agree more, Welsh.
KVKdragon 26
Screw the polyjuice potion. I don't need to go through that much pain just for an hour of shapeshifting. I'll take a hot chocolate with extra caramel & Felix Felicis mixed in and a pack of chocolate-covered graham crackers to go (I have allergies to eggs, so no muffins and other baked goods for me) :D
MacMonster 10
I'll take some black-briar mead
foreverblack 9
#68 i hear ya! but i think you got the wrong lore... ;)
MacMonster 10
@83, yeah, i noticed after i posted that we were following a certain trend
Gvfell 9
No melt ice cream. Seems legit
MrSarcasmic 10
Harry potter fan:1 barista:0
BamBarBiYaKergud 2
Comment moderated for rule-breaking.
The golden rule is, CUSTOMER IS ALWAYS RIGHT!!!
rapunzel3416 28
I would like a fire whiskey frapachino. Add shot.
Hiimhaileypotter 52
#107- I worked at a movie theater last summer and I can assure you that the customer is actually very rarely right.
RocketNinjaFish 12
68: Oh no! You broke the chain! I hereby sentence you to an arrow in the knee.
Missyeru 14
But the customer is right. It's a cream frapp base (whole milk) 3 pumps of caramel syrup, 3 pumps of toffee nut syrup and caramel drizzle...
4002489 1
Should of gave the customer the website for Island of Adventure's Wizarding World of Harry Potter, where they serve butterbeer lol
Alihb 16
Could I please get a bottle of Firewhiskey with a side of sherbert lemons?
imtooshy 18
Hope your boss set the idiot straight?!
fluffycatsdad 33
The idiot bosses I had in 'hospitality' probably WOULD have fired me. That's how stupid they were.
duhhspammerx3 16
I always thought Starbucks had "secret menus" never tried it but I'm an idiot too then.
ThePK 5
Yeaaah, Starbucks does. Not sure if it's for all places but I know the one where I live has a cotton candy drink and an orange drink not on the menu. They're pretty yummy stuff c:
LOVELIVELAUG 4
YES DEFINITELY AN IDIOT YOU GOT THAT RIGHT. HOW RUDE!!
Axipiter 24
YOU DON'T SAY!
ashesanddust 8
I DON'T KNOW WHAT WE'RE YELLING ABOUT- Anchorman reference
Cartera 10
130 - Who's "Anchorman reference"? They sound like a great person.
suri_mf 8
Actually, the cotton candy frappuccino is no secret. It's quite popular, and is just a vanilla bean frapp with a shot of raspberry.
ApricotQueen 17
The secret menu is created by strabucks fanatics, it isn't something that they try to hide from customers.
lazyasn 5
Some customers are just pricks, hope the manager didnt fire you :)
rabies_suck 4
I've heared of such a thing, but you are not supposed to order a "butterbeer frappachino" but rather a original frappachino with added syrups. Anyways FYL
Bobskittens1 12
People will believe anything they read on the Internet! There is a "Starbucks Secret Menu" but it's not a real menu! It's just ways to make things taste more unique. Like 4 said, FYL.
Bobskittens1 12
Oops! My phone messed up and posted twice! Sorry
DanniNell 13
I've had the "Cakebatter" Frappuccino before. Vanilla Bean with hazel nut syrup. It's really good!
GiraffeAquarium 7
Sometimes the employees do make things that aren't on the menu for themselves in their down time. You usually have to know someone that works there to get it though.
fandoms_unite 13
Or you can show them the recepie if you have it written down or on your phone and they'll make it. I tried it once and I ordered the Butterbeer Frapp. It was really good! :)
kirbydumas 10
The butterbeer frap is really good. I tweaked it a little from the original though. A veinte creme frap base-made skinny with 7 pumps caramel and 5 pumps toffee nut. It's great.
SirTalkaton 22
Lying is unforgivable. Avada Kedavra!
andiewithlove 21
Did you solemnly swear that you are up to no good?
mandapanda394 10
I have that quote tattooed on me :]
notjanedoe 27
You're such a muggle. The secret menu is only visible to wizards and witches.
thisguy22 33
Damn. I was going to say that.
ast3150 13
And Squibs. Squibs can see them too.
symfora 17
so its like a Dementor?
andrekrivo 20
Comment moderated for rule-breaking.
y u no get different job?
ambitiousnygrl 17
why don't you learn some decent grammar?
HKCgrimmjow 15
Don't worry #8 I got the joke.
laden_swallow09 34
30- It's a reference to an Internet meme. He did it on purpose.
KawaiiCupcake 14
Do you live under a rock? -_-
KayleeT 9
Don't even pretend you don't know about the secret menu. I come in all the time and order the butterbeer frappuccino.
vgla 7
Tis true
x4everinureyes 6
Starbucks partners are all aware of the secret menu shit but don't know what goes in these ridiculous made up drinks.
websphere69 27
the first rule of starbucks secret menu is you don't talk about the secret menu...
Songokuu9000 8
Its only at certain locations
bamagrl410 31
Every Starbucks has a "secret menu". It consists of drinks that employees make & perfect in their downtime, so each location will typically have a few differences. OP must have been a new employee who hadn't learned all the tricks to the trade yet. Go to starbucks secret menu . net On a side note, if you like espresso I suggest trying an undertow to start your day.
macs4evr 7
Well actually, you can get something like that, from what I've heard. When people order a coffee with butterscotch and caramel, or something like that, they colloquially call it "butter beer". She didn't need to freak out like that, but she wasn't wrong.
macs4evr 7
Look it up. http://starbuckssecretmenu.net/starbucks-secret-menu-butterbeer-frappuccino/
KVKdragon 26
Comment moderated for rule-breaking.
Who said that this menu applies to just Starbucks? :P
WaywardDaughter 26
Because #39 not all coffee shops have the same syrups and flavorings that a Starbucks would have...and the opposite is true also.
jkmartinjk 16
It's not a SECRET MENU. Its just drinks with a shit ton of different syrups. The baristas aren't taught them so if you want to order a 'secret drink,' know the recipe! This is in no way OP's fault