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By Anonymous - / Thursday 20 June 2013 19:15 / Germany
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Customers who expect an exchange without a receipt are just idiotic. I see this situation on a regular basis where I work, where something will be half price one week and then the next week someone who "bought this stuff yesterday" come in looking for a full refund without a receipt to verify the dates

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I used to love those customers. I worked a small family owned eatery and it was the best in town. Sometimes people would try getting loud trying to get their way . That when the owner who was from Italy would just yell back at them. If they cussed he cussed and then he would throw them out and ban them. They are still in business and they have 0 issues with loud and disorderly customers

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Funny thing is, usually it's quite the opposite. The louder you get, the LESS likely I am to give you your way. When will people learn?

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I wish my owners would do that! But they do what most do and bend over backwards to at least appease the situation a little

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You would think so, but this is sadly the way people that work retail are treated DAILY. People think that just because they are walking into a store and that they might possibly spend money that their ass should just be infinitely kissed and caressed.

Customers who expect an exchange without a receipt are just idiotic. I see this situation on a regular basis where I work, where something will be half price one week and then the next week someone who "bought this stuff yesterday" come in looking for a full refund without a receipt to verify the dates

Note to customers: sale staffs in companies like best-buy have no power. They have to abide by company law and they cannot mend it to fit your needs.

I hear about these incidents from a friend who works in a game store. They keep little cards with the store policy/consumer rights on them for anyone who throws a tantrum like this. You should invest in some.

By  jmcr

How dumb people can be? Throwing a temper tantrum fails to get kids what they want why should it work for adults later on in their life?

By  sab1

I worked at a popular electronic store and we could search for the receipt on the POS by matching the debit or credit card #s, that could have been a possible solution?

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