Today, I answered a call at work from a very irate gentleman. After being shouted and sworn at profusely, I ended the call in a slightly less than civil manner. Turns out that guy is one of our company's biggest clients. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, I called a jerk of a client who has anger issues. As he started yelling and losing his temper, I began recording the call. The phone exclaimed : "This call is now being recorded." He hung up. FML
Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, at work, I spent half an hour on the phone with a customer. At the end of the conversation, as he was putting down the phone, I heard him say 'God, he was a miserable git'. I'm a 28 year old woman. FML
Today, my boss threw me out of her office during a conference call for daring to correct her. The client fired the company because she subsequently got all the information on the call wrong, and plainly had no idea what was going on. From all the screaming, this is now all my fault. FML
Today, at work, a customer asked for my number. When I declined, he made a huge scene, shouting and scaring other customers. He tipped me seven cents. FML
Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML
Today, at work, I took a call from an angry customer. After listening to his problem and fully explaining how we could fix it, he called me a stupid girl and said I need more training as I obviously know nothing about my job. I'm the company training coordinator. FML
Today, my boss sent me to a meeting with a client I've never met to do some damage control and renegotiate his contract. For two hours, he alternated between threatening to sue us, and making vulgar comments about raping me in his office. FML
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Top comments
Peacelove0404 26
Have fun job-hunting OP.
figmoomoo 5
Whenever you're at work, you should always be polite or make it a habit to not be rude.
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Comments (147)
samkit 14
hmm
NagainaFier 16
Oh gosh, OP; while not exactly, I know the feels of dealing with irate customers :/ sometimes they just wake up in a bad mood- hard as it is, just gotta smile and nod sometimes.
samkit 14
changed comment
samkit 14
sdfgsdfgdfg
bieberfuldubstep 4
That sucks >.
Grimnirwher9 21
Screw him. Big clients should be respectful too.
iwadasn 33
Unfortunately, that's not usually how the real world works. If OP doesn't learn to control his temper, he'll be out of a job soon if he isn't already.
Darthbane2007 19
Something tells me that this was a test...
finch01 18
it would be funny if you made you take classes on how to answer the phone
BobbieH 19
Hopefully for you, your lack of professionalism won't cost you your job. Even if this was the smallest of clients, its your duty to be professional. Even when the person on the other end of the phone isn't. As a business owner I train my employees how I expect them to handle calls like this one. I will terminate an employee if they don't maintain a standard of professionalism. If my employees get an irate call and are being mistreated, they know I will handle it in an appropriate manner. I don't allow my employees to be abused by a client but I also won't tolerate my people mishandling a situation like this.
pedinhuh 23
If you hated your job, why didn't you f*cking quitted it earlier???
Sekkaichi 12
Because it's sooo easy to find a job in today's economy. ;presses the sarcasm button;
semdrc3 6
"Slightly less"... Somehow I don't think that's the case.