Work: Customer service

Customer service

By retailworker - 09/01/2020 14:00

Today, at work, I was helping a customer over the phone. Another customer came and asked me a question. I let them know I'd be with them shortly. They then said "I really think you should hang up. The customer is always first." FML

I agree, your life sucks 7 403

You deserved it 566

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Same thing different taste

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 987

You deserved it 3 708

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 187

You deserved it 3 584

By suspended - 09/08/2014 00:16 - Australia

Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML

I agree, your life sucks 26 627

You deserved it 41 235

We all hate cold callers

By Adrian - 03/02/2022 14:01

Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML

I agree, your life sucks 832

You deserved it 148

All fax, no printer

By pharmn00b - 08/07/2009 17:52 - United States

Today, at work, I was calling customers to tell them that they had prescriptions waiting to be picked up. It was a long list and every time I reached an answering machine I left our number so they could call us back. When I was finished, the pharmacist told me I been giving out our fax number. FML

I agree, your life sucks 17 883

You deserved it 39 206

Asshat

By no compassion - 16/04/2013 10:50 - United States - Aurora

Today, working in customer support, I received a call from a woman who'd just been robbed. My supervisor asked what was taking so long; I told him that she was hysterical. He took my phone and told her to call back when she had her "shit together", then hung up. I take orders from this dude. FML

I agree, your life sucks 45 366

You deserved it 4 020

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 375

You deserved it 2 513

Hold the line

By Anonymous - 06/07/2020 08:02

Today, I discovered that my work's new phone system automatically takes people off hold the very second you pick up the phone. I discovered this after picking up the phone and complaining to my workmates about the annoying customer I had on the line for a full minute, all while he listened. FML

I agree, your life sucks 530

You deserved it 2 576

By Anonymous - 07/02/2011 21:14 - United Kingdom

Today, I was on the phone to a guy I really like from work. We'd been talking for about 2 minutes, when he said he was getting another call, and put me on hold. I was so excited to be on the phone with him, it took me a whole 15 minutes to realise he had actually just hung up on me. FML

I agree, your life sucks 34 273

You deserved it 7 391

The customer is always something

By YEEYEE517 - 03/09/2019 22:00

Today, working in retail, I noticed a customer looking for an item, so I walked up to them and asked, "Is there something I can help you find?" He replied, "Did I ask for your fucking help?" FML

I agree, your life sucks 1 872

You deserved it 198

XCoraline_CrossX 17

Thursday 27 July 2017 20:58

But you're helping a customer anyways! Some people feel so entitled when it comes to retail I hate it so much.

Luke16eirb7deneuwn1 20

Friday 4 August 2017 20:02

explain them that you are talking to a customer

Comments

millsjoshua949 12

Monday 13 July 2020 23:52

People are so rude.

WraithShadow 5

Tuesday 3 January 2023 17:13

The customer is always wrong! They don't know S%^t

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The Top

Today, my wife has moved into the guest room and has been giving me the cold shoulder ever since I asked for a paternity test for our kids. She swears she’s never cheated, so what’s she so offended for? Women make no sense. FML

I agree, your life sucks 168

You deserved it 1 489

Today, after having sexual intercourse with my boyfriend, we went downstairs to find his parents had come home early and had heard everything. I then received a long scolding from his mother of how I'd disrespected her house. My boyfriend received a high-five and a thumbs-up from his dad. FML

I agree, your life sucks 28 024

You deserved it 5 457

The Top

Today, I was in a band with some friends and we got our first gig at a local festival, but I'd already agreed to work serving drinks at the festival. My bandmates got really annoyed and kicked me out of the band. They then went ahead and performed the song that I WROTE, without me, at the festival where I was working. FML

I agree, your life sucks 730

You deserved it 873

Today, my wife and I were looking online at the house her piano teacher is selling. When she said, "Oh the bedroom looks much larger with the furniture gone," a long awkward silence followed. FML

I agree, your life sucks 2 442

You deserved it 190

Today, after a year and a half, I finally cut things off with my ex completely because I was starting to have feelings for someone else. Right after I cut my ex off, the other girl that I liked cut things off with me, and threw my ass in the friendzone. FML

I agree, your life sucks 576

You deserved it 1 891

Today, everyone in my house has a horrible stomach flu. My two toddler nephews don't understand that they need to throw up in the bathroom, so they just blow chunks everywhere. I have to clean it up, while trying not to do the same. FML

I agree, your life sucks 28 336

You deserved it 2 282

Today, the guy I like told me in casual conversation that I shouldn't get mad at him if he makes out with other girls at the bar, he only does it when he's drunk, that he doesn't really like them. We've been sleeping together for a week now. He met me at the bar. FML

I agree, your life sucks 22 323

You deserved it 35 581

Today, a photographer came to take photos of my house for listing. While showing her around, she said, “I’ll just get this hair tie out of the shot” and picked it up. It wasn’t a hair tie. It was my rubber cock ring. FML

I agree, your life sucks 245

You deserved it 1 329