Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, at work, I was trying to repeat an order back to this guy, when his drunk girlfriend started to interrupt me. Whenever I would open my mouth, she would say "Blah blah blah." Literally. Eventually, I gave up. I got his order wrong, and got yelled at by my manager for not repeating his order. FML
Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, a customer punched me in the face for repeating their order back to them because they thought I was making fun of their speech impediment. I have the same speech impediment. FML
Today, I assisted a customer at work. She was asking me all sorts of stupid questions and acting like an entitled, spoiled brat. When she left, since I had a mask on, I meant to mouth, "Stupid bitch" but I blurted it out loud. Everyone heard. I was fired. FML
Today, I told a customer at the drive-thru I couldn't hear him as he had his music blaring too loud. The customer then drove to the window and verbally abused me for listening to my iPod at work. My "iPod" is the headset we use to take orders at the drive-thru. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML
Today, I got yelled, screamed, and cursed at by a customer until I was reduced to tears. This was all because I double-checked to make sure she wanted large fries. FML
Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML
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Top comments
brand125 17
at my work i wanna put up a "this isnt a library, speak up!" sign, for this reason..
snowflaky 22
Next time, repeat the order back to the customer to make sure you heard right. If they get frustrated with you then, at least you can tell your management you were still trying to get the right order.
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Comments (60)
rinzler806 9
Must've been an elementary school teacher.
thatsme293 28
People who take their anger out on others like that need to grow up.
dractheripper 11
What's even worse is when they don't enunciate and speak quietly, then look at you like you've grown a second head when you ask them to repeat themselves. Ah, retail.
the_aspect 28
Sorry OP. sometimes people have very bad tendencies to scream at you. It's not your fault.