Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, at work, I was trying to repeat an order back to this guy, when his drunk girlfriend started to interrupt me. Whenever I would open my mouth, she would say "Blah blah blah." Literally. Eventually, I gave up. I got his order wrong, and got yelled at by my manager for not repeating his order. FML
Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, a customer punched me in the face for repeating their order back to them because they thought I was making fun of their speech impediment. I have the same speech impediment. FML
Today, I assisted a customer at work. She was asking me all sorts of stupid questions and acting like an entitled, spoiled brat. When she left, since I had a mask on, I meant to mouth, "Stupid bitch" but I blurted it out loud. Everyone heard. I was fired. FML
Today, I told a customer at the drive-thru I couldn't hear him as he had his music blaring too loud. The customer then drove to the window and verbally abused me for listening to my iPod at work. My "iPod" is the headset we use to take orders at the drive-thru. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML
Today, I got yelled, screamed, and cursed at by a customer until I was reduced to tears. This was all because I double-checked to make sure she wanted large fries. FML
Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML
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Top comments
brand125 17
at my work i wanna put up a "this isnt a library, speak up!" sign, for this reason..
snowflaky 22
Next time, repeat the order back to the customer to make sure you heard right. If they get frustrated with you then, at least you can tell your management you were still trying to get the right order.
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Comments (60)
usmc_sean 8
This is where I realized for sure I won't be able to handle a citizen job. People are ignorant. Smh.FYL
syrensong 6
What exactly is a 'citizen' job? As far as I know, we are all citizens to our country and so technically any job one may do is a 'citizen' job. I'm going to go out on a limb and guess by your username that you meant civilian.
Starfallen08 0
Next time say, Sorry but I am hard of hearing. Works about every single time.
Starfallen08 0
Oops. Did not see # 28 there. I am hard of hearing and in my experience. Most customers apologize profusely turn 4 shades of red. But every now and then there will be that a$$hole that don't care about anything other then their idiotic self.
Pegasustato 20
Sounds like a NotAlwaysRight story.... FYL OP, people do suck.
oathkeeper99 31
I know how annoying that is, where I work we get plenty of customers who can barely even speak basic English, but will still get angry at you if you can't immediately understand exactly what they want.
exitium16 26
In times like these, retail workers should have the right to give out the old slap across the face.
ninjamadi 16
I work fast food drive thru 6 days a week, I fully understand. we have to say we are having problems with the head sets and have them pull to the window and take their order there. if we still can't hear them then we ask if they will speak up. sorry OP
Summoner_T3L 15
Geez this sounds like a "Not Alwaus Right" post... don't let it bother you OP! There are many types in the world and customer service gets the worst of them.
nathanbloo2 7
same thing happened to me a few years back, but when he spoke up he helled "mother ******. did you hear that". so i spat in his food in front of him and quit right after.
Stillalex_fml 7
U should throw the food on his face after u spat in it
lacedgummybear 3
You my friend, deserve a medal. I did the same today, I spit in a customers fries, and I touched the bottom of my shoes and then made her burger, however, she did not know. Oh and I also quit :)
welldammit1 21
This happens to me all the time
Solano2580 24
I bet she's one of those people who do that on purpose